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Issue
352
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3 June 2010 | TheMoodieReport.com – the website that never sleeps |
Fast, Factual, Free |
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| www.themoodiereport.com |
| Editorial: Martin Moodie |
| Advertising: Mandy Sime |
| Advertising: Claire Wates |
| Advertising: Sarah Genest |
| To unsubscribe: Bob Wilby |
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House, 69 Boston Manor Road, Brentford Middx TW8 9JJ UK |
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The Moodie Report 7 Days – the week in travel retail – is a punchy one-stop PDF summary of all the week's key business developments. It is accompanied by our
new-look e-Newsletter which links to all the big retail, data and brand stories of the week on TheMoodieReport.com, the website that never sleeps.
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 In this week's edition of The Moodie Report 7 Days, Martin Moodie reports on a story that never was – a headline in the weekend’s Sunday Telegraph, which suggested that Mark Riches, CEO of UK travel retailer WDF, “plans to remove tobacco from stores”, in advance of an expected total ban. The story was duly picked up by the wire services, the anti-tobacco lobby and, no doubt, some concerned tobacco houses. Pity then that Riches said nothing of the sort... This edition also offers you a pithy executive insight into all the major stories from the last week, together with up-to-the-minute traffic, travel and tourism information - all this and more in The Moodie Report 7 Days PDF, your free weekly summary and analysis of the events that shape our industry. |
| Top Business News | ||||
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MAp Airports CEO Kerrie Mather salutes ‘huge achievement’ at Sydney Airport MAp Airports CEO Kerrie Mather has saluted the transformation of Sydney Airport’s International Terminal (T1), following a A$700 million investment programme. As reported, that programme includes an ambitious makeover of T1’s commercial offer, including some 120 new stores and food & beverage outlets. “Sydney Airport is now able to provide passengers with a seamless experience through the airport and, importantly, reduced queuing times,” Mather told The Moodie Report. Read __________________________________________ |
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WDF reaffirms retail commitment to airport duty free tobacco business WDF has clarified claims made in a UK weekend newspaper that it plans to remove tobacco from its stores. In a statement to The Moodie Report, WDF said that despite suggestions to the contrary in The Sunday Telegraph it remains “totally committed to the tobacco category and that there are no plans to remove tobacco from any of its stores”. Read __________________________________________ |
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World’s top operators are drawn to pioneering Food & Beverage event The pioneering Airport Food & Beverage Conference and Awards, run by The Moodie Report and hosted by Manchester Airport in September, has drawn the crème de la crème of global food & beverage operators. Read on for details, including entry forms for the 'FAB' Awards. Award nominations are due in by 14 July. Read __________________________________________ |
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Changi Airport Group calls key confectionery tender in Changi Airport Terminal 3 Changi Airport Group has called a tender for a key Chocolate, Candy and Delicatessen concession at Singapore Changi Airport Terminal 3. The contract (covering a 219sq m store) will run for three years from 9 January 2011, with the option of a two-year extension at the discretion of Changi Airport Group. DFS is the incumbent retailer. Read __________________________________________ |
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Peter Eriksson set to leave Zürich Airport Zürich Airport Chief Commercial Officer Peter Eriksson is to step down from his role at the end of September, the company announced this week. The highly respected executive will not be lost to the industry however; in future he will exert his knowhow in marketing, retail and real estate on a self-employed basis for national and international projects, especially with airports and in retail business. Eriksson has been the driving force behind the powerful, diverse commercial offer at the airport for the past eight years and a key champion of the industry 'Trinity'. Zürich Airport says it has begun the search for a successor. Read __________________________________________ |
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Nuance-Watson (HK) embarks on major customer service drive (part one) Nuance-Watson (HK) has embarked on a customer service drive that aims to enhance consumer satisfaction and to raise awareness, penetration and spend in its stores. As part of its Customer Focus Year 2010 the retailer has created three key initiatives around staff knowledge and development. We present the first instalment in a major three-part story. Read __________________________________________ |
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Nuance-Watson (HK) embarks on major customer service drive at HKIA (part two) In the second section of a three-part story we examine the thinking behind Nuance-Watson HK’s ‘Customer Focus Year’ at Hong Kong International Airport. Today we go behind the scenes to examine a unique joint recruitment effort in association with beauty products giant Scental. Read __________________________________________ |
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Nuance-Watson (HK) tea party celebrates customer service initiative at HKIA (part three) In the third and final section of a three-part story we examine the thinking behind Nuance-Watson HK’s ‘Customer Focus Year’ at Hong Kong International Airport. Here, Nuance-Watson (HK) explains its strategy to motivate and reward top quality staff by joining forces with brands, co-hosting a tea party with Scental. Read __________________________________________ |
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Changi Airport Group drives footfall and spend with new initiatives Changi Airport Group has launched a series of initiatives to drive retail spend at Singapore Changi Airport. These include the creation of a new ‘Be A Changi Millionaire’ prize draw and the extension of GST-absorbed shopping from T3 to airport terminals 1 and 2. Changi Airport Group Vice President Commercial Lim Peck Hoon says the initiatives will “create awareness, boost spending at our concessions, as well as draw footfall to the airport”. Read __________________________________________ |
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CTC-ARI Airports scores with World Cup Football promotion at Larnaka International Travel retailer CTC-ARI Airports reports encouraging success for its new in-store promotion at Larnaka International Airport, which celebrates the FIFA Football World Cup. The campaign puts consumers' footballing skills to the test in an innovative way of driving footfall, penetration and spend. The Moodie Report was on location in Larnaka and, in a unique filmed experiment, put the sporting prowess of CTC-ARI Airports Head of Retail & Marketing Martin Mullen under the microscope. Read __________________________________________ |
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Phil Humphreys to depart Diageo Diageo Global Travel & Middle East Managing Director Phil Humphreys is to leave Diageo for a senior role with Coca-Cola. The ebullient Humphreys was a particularly passionate advocate of the 'Trinity' concept of greater understanding and partnership between industry stakeholders, and played a big role in the liquor category's recent revitalisation in the channel. Read __________________________________________ |
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Volanic ash cloud impact hits Dublin hard The impact of the Icelandic volcanic ash crisis hit Dublin Airport hard in April, with passenger numbers sliding drastically by -32% year-on-year to 1.2 million. In the year to date more than 5 million passengers have used Dublin Airport, -19% down on what was already a difficult year in 2009. Read __________________________________________ |
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| Top News from our Brand Partners | ||||
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Paco Rabanne goes for gold with Lady Million Puig and Paco Rabanne are going for gold once more, with the hotly anticipated launch of Lady Million, the feminine counterpart to the hugely successful Paco Rabanne 1 Million men’s fragrance. The Moodie Report Associate Editor Rebecca Mann was present at the official unveiling in Paris last week. Read __________________________________________ |
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Luxottica accelerates drive to double sunglasses category Leading eyewear group Luxottica is accelerating its drive to double the size of the sunglasses business in travel retail within five years, through a strong category management approach, a renewed focus on luxury, and key marketing initiatives across its major brands. Read __________________________________________ |
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Lacoste and Devanlay part ways with Artistic Director Christophe Lemaire Lacoste and Devanlay, the worldwide apparel licensee for Lacoste, and its Artistic Director Christophe Lemaire have mutually agreed to terminate their collaboration. Lemaire's final Spring/Summer 2011 collection will be shown in September 2010 during New York Fashion Week. Read __________________________________________ |
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MCM brand owner launches charitable foundation in Beijing The Sungjoo Foundation is a new philanthropic initiative founded by Korean businesswoman Sung-Joo Kim, owner of the MCM luxury leathergoods brand. It is committed to inspiring and enabling women to realise their potential through education and mentoring, and by supporting charitable causes. Simultaneously with its launch the foundation pledged a donation of US$1 million to the Global Summit of Women over ten years in its aim to develop the next generation of women leaders. Read __________________________________________ |
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Heineken unveils new packaging designs Heineken is launching a fresh, updated look for its packaging. Design details include a fast-chilling glass and the introduction of Tactile Ink on the beer can, so that consumers can recognise it as Heineken through the sense of touch. Read __________________________________________ |
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Buckley Jewellery breathes new life into Attwood & Sawyer brand Buckley Jewellery is making a foray into Asian travel retail, presenting an extensive product range in its first appearance at the TFWA Asia Pacific last month. Apart from expanding its reach outside Europe, the Leeds-based company is aiming to relaunch its vintage Attwood & Sawyer brand by resurrecting it with fresh designs. Read __________________________________________ |
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Botran Rums presents premium new line-up The Botran Family, maker of fine rums from Guatemala for more than six decades, is re-introducing Botran Solera 1893 and unveiling a new variant, Botran Reserva. The rums will be sold in selected markets in the US as well as throughout Europe and Central America. Read __________________________________________ |
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Imperial Tobacco celebrates 100 years of Gauloises Blondes Imperial Tobacco is marking the 100th anniversary of Gauloises by introducing a new centenary pack, exclusively available in gift boxes in travel retail. The limited-edition pack features a graphic design, which underlines its core values: freedom, non-conformism, creativity and ‘joie de vivre’. Read __________________________________________ |
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The Glenrothes Three Decades achieves epicurean listings in Europe Brand owner Berry Bros & Rudd has achieved new listings for The Glenrothes Three Decades single malt whisky in Europe, in the Whisky and Cigar shop in Amsterdam Schiphol Airport and at Brussels Airport within the Epicure store. Read __________________________________________ |
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Damiani on sparkling form with new concept The Moodie Report talks exclusively to Mario Gilardini, Sales Managing Director of Italian jeweller Damiani, who is spearheading a new push into travel retail with a number of licensed brands offering a selection of affordable fine jewellery and gifts. Read __________________________________________ |
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Funkin launches cocktail mixer pack Funkin, the UK’s number one fruit purée brand, is to launch its cocktail mixers into World Duty Free at London Gatwick and Manchester airports this month. The new Funkin Bacardi Mojito five-pack is the first offering from the brand in travel retail. Read __________________________________________ |
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The Moodie Podcast |
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Kypriaka breathes life back into Lefkara lace I’ll tell you a story of an age-old craft that is, against all the odds, winning its battle to survive in the modern world. I’ll show you a group of women, one as old as 82, who weave sublime magic with their hands. And I’ll relate the inspiring story of how our industry – travel retail – is playing a leading role in the renaissance of this tradition. Read __________________________________________ |
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Traffic Monitor — the latest airport and airline passenger trends Need to have the latest traffic statistics at your fingertips? Simple. Just click onto The Moodie Report.com Traffic Monitor PDF, updated every two weeks. Read |
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| Jobs | |||
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Dufry seeks Accounting Manager Dufry seeks a Shanghai-based Accounting Manager. Working as part of the Dufry team is challenging and rewarding. We operate in six geographical regions, through 14 business units, across 41 countries with over 1,000 stores servicing more than 460 million passengers. However we operate as one team – 'the Dufry team'. Read |
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FMCG company requires Travel Market Sales Manager – Germany/Eastern Europe We are a FMCG company with an extensive worldwide presence in local markets and travel retail. We are currently looking for a Travel Market Sales Manager Germany/Eastern Europe (position based in the Benelux area) to take responsibility for our business in this area. Read |
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BPI requires Travel Retail Supervisor BPI, a subsidiary of the Shiseido Group (fourth largest international cosmetics group), specialising in the development and distribution worldwide of the fragrance brands Issey Miyake, Jean Paul Gaultier and Narciso Rodriguez, is seeking a Travel Retail Supervisor for Italy, Turkey, Sweden and Malta. Read |
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