The Moodie Report
Issue 299
19 March 2009 – the website that never sleeps
Reach, Reliability, Respect
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Welcome to The Moodie Report 7 Days & e-Newsletter
The Moodie Report 7 Days – the week in travel retail – is a punchy one-stop PDF summary of all the week's key business developments. It is accompanied by our e-Newsletter which links to all the big stories of the week on The Moodie, the website that never sleeps.

Please note: The Moodie Report 7 Days is now available via the links below and to the right. It will no longer feature as an attachment.

The Moodie Report 7
Weekly analysis:
» Worldwide airport traffic numbers for 2008 full details
Main news:
» Bulgarian duty free association aims to revive land border business
» French travel retailer Aelia set to enter cruise market
» Latest tender news from China and Singapore
Data room:
» Passenger traffic dips sharply at Paris and Hong Kong airports
» Non-aeronautical revenues buoy Zürich Airport in 2008
Retail & Business News
UETA Diageo and UETA resolve payment dispute
Diageo and UETA have resolved the payment dispute which surfaced publicly last week, the parties announced this week. "Diageo and UETA have reached an agreement, and they look forward to the continuation of their business relationship," said the companies in a joint statement. Read

Nigel Dolby Introducing The Nigel Dolby column
The Moodie Report is pleased to introduce a regular new column from Dolby Consulting Founder and Managing Director Nigel Dolby. These columns will be serialised both on our website and in our regular Digital Print Edition. Nigel will also be speaking at The ACI Airport Business & Trinity Forum in Macau this September. Read

CTC-ARI Airports ‘Mission to Monte Carlo' continues CTC-ARI Airports' 'Amazing' campaign trail
CTC-ARI Airports’ 'Amazing Days at the Airport' campaign at Larnaca and Pafos airports has been consistently one of the industry's most innovative promotions. Now it has released its latest version – and once again it is strong on 'Trinity' principles of collaboration between airport stakeholders. "We have really pushed the envelope in terms of developing additional spend and penetration by including other key travel operators in the promotion," says the company. Read

Aelia Aelia to acquire duty free operations of Norwegian group Eitzen Maritime Services
Leading French travel retailer Aelia is to acquire the duty free interests of Norway-based group Eitzen Maritime Services. It's Aelia's first move into the cruise business, and gives the company access to the Mediterranean market. Read

The Trinity Forum The Trinity Forum 2009: 'Countering the crisis through collaboration and creativity’
Airports Council International and The Moodie Report have revealed details of their joint venture conference, The ACI Airport Business & Trinity Forum, which takes place in Macau on 23–25 September. Some of the industry's most innovative and powerful players will be presenting at the event. The 2009 Trinity Forum is being hosted by CAM – Macau International Airport Company Limited and a significant donation of the proceeds will be made to The Smile Train China. Read
Bulgaria Bulgarian Duty Free and Travel Retail Association issues formal complaint over closure of border duty free shops
The Bulgarian Duty Free and Travel Retail Association has filed a formal complaint of maladministration with the European Ombudsman over the European Commission's role in the closure of land border duty free shops and fuel stations last year. The association’s ultimate aim is to re-open the stores, it says. Read

The Smile Train Travel retail to the fore as The Smile Train celebrates 10th anniversary
At an emotion-charged evening on Tuesday, the world's leading cleft charity The Smile Train celebrated its tenth anniversary and 500,000 life-transforming cleft operations. Guest of honour, former Secretary of State Colin Powell, summed up the worth of the charity perfectly, noting: "It is the right thing to do. Every child in the world should be taken care of." The Moodie Report joined other donors, including several prominent travel retail companies, at an unforgettable occasion. Read
KLIA Kuala Lumpur Airport to give away US$62,500 to lucky shoppers in retail contest
Kuala Lumpur International Airport is set to launch the penultimate phase of its Shopping Campaign this week. As part of the campaign it will award lucky shoppers with RM230,000 (US$62,500) in cash. Read


Other news:

» BAA ordered to sell three airports
» Changi helps passengers 'Beat the Recession'
» ACI urges delegates to book early for Airport Trading Conference
» LAGs: EU approves South Korean aviation security regime
» King Power tops Changi T2 speciality concessions bids
» WDF reinforces commitment to beauty
» Vietnamese Arrivals business may survive at airports
» King Power captures Changi Budget Terminal concession

The Moodie Report – Airline News
GTP Transaction specialist GTP offers solution to airlines and consumers on lost luggage issue
Transaction processing specialist GTP is aiming to take the hassle out of lost luggage claims with a new compensation card solution. Read
Food & Beverage and Travel-Related Commercial Revenues
Baiyun Airport Guangzhou Baiyun International Airport to offer major retail and F&B opportunities
Guangzhou Baiyun International Airport is tendering a series of retail and food & beverage commercial opportunities across its new East and West concourses, which will be opened in October. In total there is 8,000sq m of commercial space on offer. Read
EYE New EYE study tracks flyers' observations
EYE has undertaken its first UK study of how passengers view airport media. The study, undertaken at Manchester Airport, recorded what real passengers saw as they navigated their way around the airport, and the findings will be available in mid-June. Read
London Luton Airport Luton introduces (paid) security priority lane to 'enhance passenger experience'
In a bid to "enhance the passenger's flying experience" London Luton Airport has launched a new Security Priority Lane, offering the quickest route to the security search point. But travellers have to pay £3.00 for the privilege. Read
JCDecaux AdP offers mobile device recharging with JCDecaux Airport and Samsung partnership
JCDecaux Airport has teamed up with electronics giant Samsung to offer Paris airport passengers the opportunity to recharge their laptops, MP3 players and mobile phones before boarding their plane. Read
The Moodie Podcast
The Moodie Podcast

Brand Showcase
MAC MAC aims to change more lives through lipstick with Viva Glam campaign
MAC VIVA GLAM spokesperson Fergie will this month renew the focus on HIV/AIDS by promoting a new limited-edition VIVA GLAM VI lipstick. Along with the lipstick, Fergie is featured in a new advertising campaign to help the MAC AIDS Fund (MAF) meet its US$150 million goal in its 15th year. Read
Nestlé “Versatile” confectionery category can drive growth even in the downturn, insists Nestlé
The potential to grow the confectionery category remains huge, insists Nestlé International Travel Retail, if the trade focuses on some key guiding principles. In a timely statement of its updated vision for travel retail, one of the world's leading brand owners delivers a call to action for the trade. Read
Misaki Misaki targets trendsetters with new upscale premium pearl collection
Misaki has extended its pearl jewellery range with the new Premium Collection of high-end jewellery pieces and Swiss-made watches, which are aimed at "trendsetters, fashionistas and celebrities". Read
Puig The Puig group heralds the arrival of spring with new limited editions from Nina Ricci
The Puig group has introduced two limited-edition feminine fragrances from the house of Nina Ricci: Love by Nina and L’Air du Printemps. Read
Hennessy Privé Hennessy Privé makes Asian travel retail debut with DFS at Singapore Changi Airport
Moët Hennessy has unveiled a new Cognac blend, Hennessy Privé, via DFS at Singapore Changi Airport – the first airport in Asia to launch the product. Described as a Cognac influenced by Art Deco, Hennessy Privé is a tribute to James Hennessy, who was head of the family Cognac firm and a prominent political figure in the early 20th century. Read
Mitch & Marc Mitch & Marc makes US debut
Dutch agency company Sea & Sky Supply has acquired the rights for the duty free distribution of the Mitch & Marc brand of jewellery/watch boxes and timepieces for all markets except Asia. Sea & Sky Supply will be showcasing Mitch & Marc's collections at the IAADFS trade fair later this month. Read
Patrón Patrón reports strong double-digit volume growth in travel retail in early 2009
The Patrón Spirits Company has reported a +19% rise in volume growth for its premium tequila brand Patrón in 2009 to date, driven by demand in the Middle East and continued growth in the US. The Patrón Spirits Company Chief Operating Officer John McDonnell also attributes the figure to trends in consumer buying behaviour and sustained promotional programmes with its duty free partners. Read
Kiehl’s Kiehl’s continues travel retail expansion
The Kiehl's brand (part of the L’Oréal group) is set to further expand its travel retail presence this summer, with openings at Munich Airport, in June, and at Moscow Sheremetyevo in July. These openings come hot on the heels of a new Kiehl's store at Frankfurt Airport Terminal Two, in partnership with Gebr Heinemann. Read
Estée Lauder Estée Lauder worships new Bronze Goddess
Estée Lauder has built on last year's Bronze Goddess collection to create its first tri-category franchise. The Bronze Goddess 2009 range will feature a fragrance, sun-kissed make-up shades and new skincare products to help consumers create a divine summer look. Read
ABRY Sea & Sky Inflight aims high wiith Abry
Abry, a new owned brand from Sea & Sky Inflight, will make its exhibition debut at the IAADFS Duty Free Show of the Americas in Fort Lauderdale. Combining both style and function, Abry fashion accessories come in deluxe materials such as Swarovski crystals and fine pony hair.
Emporio Armani Emporio Armani sparkles with VIP Diamonds
Throughout March and April Emporio Armani fragrances (the L’Oréal group) will invite travellers to experience a "VIP moment" at selected European and Middle Eastern airports, including Amsterdam, Frankfurt, Stuttgart, Madrid and Abu Dhabi. Read
Bolzano Bolzano luxuriates in the Caribbean
Bolzano has announced the launch of its range of Italian leather handbags in the Caribbean. The handcrafted bags aim to combine high quality with a moderate price and innovative packaging, and will be on display at the IAADFS trade show next week. Read
Finlandia Finlandia realises Tangerine dream
Finlandia Vodka will roll out the latest addition to the brand's flavoured vodka portfolio – Finlandia Tangerine Fusion – exclusively in the international duty free and US markets later this summer. Read
Helena Rubinstein Helena Rubinstein offers Prodigy Extrême
Helena Rubinstein has extended its high-end Prodigy skincare franchise with a new treatment, Prodigy Extrême Ultimate Anti-Ageing Concentrate. The brand is also building on the success of its Lash Queen mascara with the Lash Queen Feather Collection. Read
Puig Puig puts Herrera’s 212 On Ice for summer
The Puig group has unveiled colourful new limited
editions of Carolina Herrera's 212 fragrance masterbrand, called 212 On Ice. The scents are rolling out now into European travel retail. Read
Azarro Azzaro hails pop up boutique experiment
The house of Azzaro has hailed its first 'pop-up' boutique, which opened at 120 Mount Street in London on 18 February, until 15 March, as a resounding success. The concept was the brand's first foray into the UK retail market. Read
Ginger taste
Series 3
Cutty Black
Maui Jim
Bison River
Estée Lauder
Cutty Black
Sets sail
ALFA Brands
Buffalo snack
Estée Lauder
Exclusive duo
Hartson Group
Hartson Group
Global debut
Great skin
Tommy Hilfiger
Summer duo
Sunglasses Hut
Travel Retail Experts
Rémy Cointreau
Sunglass Hut
Sydney luxury
Rémy Cointreau
Louis XIII
The Moodie View
The Moodie View

People News
Erik Juul-Mortensen Maxxium restructures post alliance;
Erik Juul-Mortensen to step down

Maxxium Global Travel Retail is being restructured from 31 March to coincide with the launch of the sales and distribution alliance between Beam Global Spirits & Wine and The Edrington Group. As a result the much-respected Maxxium GTR President Erik Juul-Mortensen will step down from his post to take on an initial six-month transition role with Edrington. Read
Erik Thomsen William Grant names Erik Thomsen Travel Retail Regional Manager for Europe
Independent family-owned distiller William Grant & Sons has appointed Erik Thomsen as Travel Retail Regional Manager for Europe, effective 1 April. Thomsen, who brings 14 years of industry experience, is also Chairman of the Nordic Travel Retail Group. Read
Nicolás Posse Nicolás Posse steps down as InterBaires CEO; Martin Leal named as his successor
Nicolás Posse, CEO of leading Argentinean travel retailer InterBaires, left his role this week; he is replaced by Martin Leal, who was formerly CEO of Duty Free Uruguay. Read
David Maddison Onboard Retail Solutions appoints David Maddison as divisional chief
Onboard Retail Solutions, the inflight POS technology specialist formerly known as ClueTrader, has named David Maddison as Head of Retail Partnerships and Head of Business Development – Rail, effective 30 March. Read
Aisha Mogul Aisha Mogul to leave Visions
Aisha Mogul is leaving her position as General Manager Travel Retail at Dubai-based Visions FZCO at the end of the month. She has been with the company – long
associated with its huge success with Montblanc in the Middle East – for nearly a decade. Read
William Grant William Grant's Paul Ellis to step down
UK distiller William Grant & Sons has announced the retirement of Sales Director Paul Ellis, who is to leave the company at the end of March after 30 years' service. Among his contributions was the development of the Uisge Beatha whiskey shop with CTC-ARI in Cyprus. Read
Data Room
Zürich Airport Zürich Airport posts strong 2008 results but projects passenger decline in 2009
Unique (Flughafen Zürich) has unveiled what company sources described as very satisfying results for 2008. While a fine first nine months was affected by a tough last quarter, annual revenue still outstripped passenger growth of +6.6%. Non-aeronautical turnover gained +7.3%. But the airport company projects a passenger downturn of between -3% and -5% this year. Read
King Power King Power (Thailand) forecasts flat sales in 2009 after solid 2008; launches tourism drive
King Power International Group (Thailand) achieved revenues of US$611 million in 2008, but is forecasting a flat year for revenues in 2009 amid the downturn in travel, according to Managing Director Sombat Dechapanichkul. The company is also playing its part in tourism marketing by hosting its first-ever travel trade fair in Bangkok this week. Read
Lagardère Services Lagardère Services posts strong annual results as retail sales show solid growth
Lagardère Services, the leading French travel retail and press distribution group, has posted strong 2008 annual sales of €4.6 billion, up +3.4% on a like-for-like basis, and at constant exchange rates. Retail activities showed solid growth of +6.4%. Read
AdP AdP passenger traffic slips -8.1% in February; international traffic falls by -5% year-on-year
Aéroports de Paris' two major airports – Paris Charles de Gaulle and Paris Orly – handled a total of 5.6 million passengers in February, down -8.1% on a year earlier; international passenger traffic fell by -5%, with only African routes posting growth. Read
ACI International passenger traffic grows +2% in 2008; ACI results underline second half slide
The world's airports handled 4.47 billion passengers in 2008, down marginally on 2007, reports Airports Council International (ACI) in its preliminary year-end results. Buoyed by a strong first half, international passenger traffic rises by +2% in the year to 1.9 billion; ACI Director General Angela Gittens says: "The downturn will continue to be played out during 2009, with an easing of the situation in late 2009 and early 2010." Read

» Munich Airport posts sharp fall in February traffic
» Spanish airport traffic falls -17.7% in first two months
» Bali tourism buoyant as inbound arrivals soar
» Zürich Airport commercial turnover dips in February
» Passenger traffic plunges -13.7% at HKIA in February

Traffic Monitor Traffic Monitor — the latest airport and airline passenger trends
Need to have the latest traffic statistics at your fingertips? Simple. Just click onto The Moodie Traffic Monitor PDF, updated every two weeks. Read
The Moodie BLOG — Sponsored by M&M's
The Moodie Blog All smiles in County New York
If there's one place to be other than Ireland on St Patrick's Day it has to be New York. This city celebrates its Irish roots like no other. The whole place is a swathe of green. Read

» (Un)welcome to the United States

The Moodie Blog CTC-ARI continues to amaze the consumer
Plenty of travel retailers talk the talk about 'Trinity' principles – i.e. greater co-operation between industry stakeholders to the benefit of the travelling consumer. But few truly walk the walk like CTC-ARI Airports, the joint venture between CTC (Cyprus Trading Company) and Aer Rianta International–Middle East (ARI-ME). Read
YSL L'Oréal seeks Area Manager – YSL
L'Oréal Luxury Products Division (SCENTAL) – Travel Retail Asia Pacific, is seeking an Area Manager to develop sales, market share and profits in a geographical area covering several countries. Read
Website of the Week
Muscat Duty Free

Website of the Week: Muscat Duty Free
This week The Moodie Report visits Muscat Duty Free's consumer website, which recently won a silver award in the E-commerce category at the Oman Web Awards 2008. It's a website that has much to offer the consumer, and with a few tweaks could be even better. Read on to find out more. Read

Travel Retail Web-Wide Index
Travel Retail Web-Wide Index
The Moodie Report Travel Retail Web-Wide Index — industry web addresses
Our popular one-stop shop index of all the industry's websites. Now including retailers and service providers — and all free.  Read

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