Travel Retail and Duty Free Business Intelligence    Monday 30 November 2015


IATA reassesses forecasts after dip but pax numbers still set to double by 2034

Source: ©The Moodie Report - 29/11/15

INTERNATIONAL. Over the next 19 years, global air passenger numbers will double says IATA. And that's despite a downwards reassessment.

Tourvest takes Black Friday to the skies with FlySAA Duty Free

Source: ©The Moodie Report - 27/11/15

SOUTH AFRICA. A 20% discount is offered on duty free purchases made at the South African Airways online shop, with delivery direct to passengers’ seats.

Travel Retail Training to host Sky Service event in Moscow

Source: ©The Moodie Report - 26/11/15

RUSSIA. The three-day inflight retail event in Moscow will aim to drive standards of onboard service and sales throughout Russia and CIS countries.

Muscat Duty Free and Oman Air joint promotion aims to take passengers ‘Around the World in 45 Ways’

Source: ©The Moodie Report - 24/11/15

OMAN. To mark Oman’s 45th National Day, the retailer and airline have teamed up to give away five free flights every week until January. The promotion makes use of both store and inflight channels, while using social media to run a selfie competition and further engage travellers.

AAPA reports positive outlook in Asia Pacific despite competition warning

Source: ©The Moodie Report - 12/11/15

ASIA PACIFIC. Airlines in the region continue to experience strong passenger growth but also a decline in profitability and reduced yields.

Gategroup Holding reports solid third quarter as turnaround plan kicks in

Source: ©The Moodie Report - 12/11/15

SWITZERLAND. Total revenue of US$853 million is recorded for the period at constant currency, representing a +3.4% year over year increase.

Etihad Airways signs partnership deals to promote tourism to Abu Dhabi

Source: ©The Moodie Report - 10/11/15

UAE. Agreements with TCA Abu Dhabi and Miral will see close collaboration in key strategic areas with the aim of boosting the emirate’s image “exponentially”.

Global airline ancillary revenues continue to surge in 2015, says report

Source: ©The Moodie Report - 09/11/15

INTERNATIONAL. A +18.8% year-on-year increase in 2015 to US$59.2 billion is projected by consultancy IdeaWorksCompany and CarTrawler.

Global airline services company seeks to fill multiple vacancies

Source: ©The Moodie Report - 03/11/15

ASIA PACIFIC. A leading airline services provider is seeking experienced operational and commercial executives to fill multiple roles in Asia Pacific.

Tamper-proof bags trialled at World Duty Free stores on sales of alcohol

Source: ©The Moodie Report - 30/10/15

UK. Scheme at Manchester and Glasgow seeks to tackle disruptive passenger behaviour caused by illicit alcohol consumption onboard.

ISG captures contract for Air Asia X inflight services from April

Source: ©The Moodie Report - 27/10/15

ASIA PACIFIC. Inflight Sales Group is to provide inflight services to long-haul regional carrier Air Asia X from April. The business is currently managed by DFASS.

Gategroup strikes new retail contract with Scandinavian Airlines

Source: ©The Moodie Report - 20/10/15

SCANDINAVIA. The agreements covers “end-to-end responsibility” for the airline’s entire inflight supply chain, plus catering and provisioning.

Inflight Service names Anna Zetterqvist as Director, Category and Purchasing

Source: ©The Moodie Report - 14/10/15

SWEDEN. Nordic travel retailer and distributor Inflight Service Europe appoints Anna Zetterqvist as Director, Category and Purchasing amid a reorganisation.

Tourvest extends online duty free services for SAA Voyager members

Source: ©The Moodie Report - 09/10/15

SOUTH AFRICA. Tourvest Inflight Retail Services and South African Airways now allow frequent flyers to burn air miles when buying duty free through the airline website.

It's a small world: Scorpio Worldwide aims for niche gaps

Source: ©The Moodie Report - 05/10/15

Scorpio buyers have been selecting boutique brands in a move that reflects the growing market share that such brands are commanding.

Rituals flies high with new listings onboard major airlines

Source: ©The Moodie Report - 25/09/15

Take-off: Rituals Cosmetics strengthens its expanding airline business with new listings in the premium cabins of several international carriers.

AAPA reports sustained growth in international passenger demand

Source: ©The Moodie Report - 23/09/15

ASIA PACIFIC. A total of 24.9 million international passengers were carried by Asia Pacific airlines in August, a +7.2% increase over the same month last year.

Muscat Duty Free opens online store for Oman Air’s Sindbad members

Source: ©The Moodie Report - 21/09/15

OMAN. Loyalty programme members can now exchange miles for Muscat Duty Free products across a variety of categories within the retailer's store.

Boost for DFASS as Vietnam Airlines adds inbound duty free service

Source: ©The Moodie Report - 16/09/15

VIETNAM. A long-time restriction on selling duty free goods on inbound flights will be lifted soon, good news for travellers and for inflight concessionaire DFASS.

Charity run triumph for Heinemann - 'the world's fastest airport concessionaire'?

Source: ©The Moodie Report - 09/09/15

HUNGARY. Gebr Heinemann has always prided itself on being fast off the mark. But in an innovative charity race at Budapest Airport it really exceeded itself.

DFASS launches limited edition models onboard Singapore Airlines

Source: ©The Moodie Report - 03/09/15

DFASS Singapore has launched two new limited edition aircraft models for sale onboard Singapore Airlines, created to mark Singapore's Golden Jubilee.

DFASS retains Singapore Airlines inflight duty free concession

Source: ©The Moodie Report - 03/09/15

SINGAPORE. In major breaking news, DFASS Singapore has been awarded a further long-term concession for Singapore Airlines’ inflight duty free business.

Dutch airline lets passengers order duty free from their own devices

Source: ©The Moodie Report - 03/09/15

NETHERLANDS. TUI Group’s ArkeFly is trialling a system which allows passengers to purchase duty free products onboard flights using their own device.

Gategroup’s first half net loss deepens as turnaround plan is introduced

Source: ©The Moodie Report - 03/09/15

SWITZERLAND. Inflight retail and catering specialist Gategroup posts revenue gains of +2.2% for H1 2015, but is hit by a US$90.3 million loss in the period.

Drinkmaster joins forces with Exclusive Brands in travel retail

Source: ©The Moodie Report - 02/09/15

UK hot drinks and sealcup specialist Drinkmaster names Exclusive Brands as its travel retail partner to drive growth in the channel, focusing on onboard sales.

Asian airlines post “robust growth” in international passenger numbers

Source: ©The Moodie Report - 28/08/15

ASIA. Asian airlines carried 23.7 million international passengers in July, a +6.5% increase year-on-year, according to the Association of Asia Pacific Airlines.

South African Airways marks Rugby World Cup with duty free promotion

Source: ©The Moodie Report - 26/08/15

SOUTH AFRICA. As its national team prepares to mounts what is certain to be a strong bid for the trophy, the country's national carrier enters into the spirit of things.

United Airlines App aids airport navigation with interactive maps

Source: ©The Moodie Report - 13/08/15

USA. Interactive airport maps help passengers to quickly find retail and dining outlets, while additional location technology is being trialled in New York.

Global airline passenger traffic posts healthy growth in June

Source: ©The Moodie Report - 07/08/15

INTERNATIONAL. Passenger traffic among the world's airlines climbed by +5.7% year-on-year in June, with international traffic rising by +5.3%.

Regional airline Flybe awards inflight catering and retail contract to Newrest

Source: ©The Moodie Report - 05/08/15

EUROPE. Multi-sector caterer Newrest will now deliver a full end-to-end retail solution across the airline's European network after winning the five year contract.

Latest Boeing forecasts underline long-term strength of global aviation market

Source: ©The Moodie Report - 21/07/15

INTERNATIONAL. Boeing has released a 20-year forecast showing strong demand for pilots and technicians, underlining how the airline market is expected to grow.

Strong passenger growth in Asia Pacific and Middle East for May

Source: ACI Asia-Pacific The Moodie Report - 17/07/15

ASIA PACIFIC & MIDDLE EAST. Bangkok Don Muang was the standout airport with +49.6% passenger growth, while Dubai International, Jeju and Busan also starred.

IAG takeover of Aer Lingus gets European Commission approval

Source: ©The Moodie Report - 14/07/15

IRELAND. The European Commission today cleared the contentious airline acquisition, a decision immediately welcomed by Dublin Airport Authority.

Global airline ancillary revenue leaps +21% in 2014

Source: ©The Moodie Report - 13/07/15

INTERNATIONAL. Airline ancillary revenues climbed by +21% year-on-year in 2014 to hit US$38.1 billion, according to aviation industry consultant IdeaWorks.

Alpha LSG names Alex Forbes Chief Executive Officer

Source: ©The Moodie Report - 10/07/15

UK. Alpha LSG has appointed Alex Forbes as CEO. He replaces Axel Bilstein, who has returned to Germany to take up a new position within LSG Sky Chefs.

Cowshed Spa prepares to take flight with United Airlines

Source: ©The Moodie Report - 08/07/15

INTERNATIONAL. United Airlines and Cowshed Spa have joined forces to bring travellers contemporary new amenities onboard and at selected airport lounges.

Inflight Sales Group captures Peach Aviation onboard retail concession

Source: ©The Moodie Report - 02/07/15

ASIA PACIFIC. Inflight Sales Group (ISG) will manage the onboard retail programme for Japanese low-cost carrier Peach Aviation after winning a tender.

Inflight Service Europe extends contract with partner TUI Fly Nordic

Source: ©The Moodie Report - 02/07/15

NORDIC REGION. Inflight Service Europe has extended its retail and packing services deal with long-time airline partner TUI Fly Nordic, effective from May 2016.

Air India tightens carry-on allowances, including duty free, from UAE

Source: Khaleej Times, The Moodie Report - 28/06/15

UAE. Air India and Air India Express enforce carry-on baggage limits, potentially hitting duty free sales. Updated story with reaction from Dubai Airports.

easyjet adds Nurture drink for pre-school kids to onboard offer

Source: ©The Moodie Report - 25/06/15

Fruity water product Nurture from the Imune health drink company comes in a spill-proof pouch and is available on all easyjet flights from this month.

Tourvest In-flight Retail Services creates own handheld technology solution

Source: ©The Moodie Report - 24/06/15

SOUTH AFRICA. Tourvest In-flight Retail Services has designed and developed its own in-house ePOS handheld system for crew to assist onboard sales.

Asia Pacific airlines post strong May passenger growth

Source: ©The Moodie Report - 23/06/15

ASIA PACIFIC. Airlines in the region posted a +11.8% increase in international passengers in May to 22.9 million, according to the Association of Asia Pacific Airlines.

Flemingo International lands key Gulf Air inflight duty free contract

Source: ©The Moodie Report - 17/06/15

MIDDLE EAST. Flemingo International has captured the inflight duty free concession onboard Gulf Air, the company's first move into inflight retailing outside Turkey.

Novo IVC to identify inflight retail trends through research study

Source: ©The Moodie Report - 11/06/15

INTERNATIONAL. Novo IVC will be carrying out a research study in a bid to help the airline industry identify new and emerging retail trends.

Thomas Cook cabin crew rewarded in 'Super Incentive' sales initiative

Source: ©The Moodie Report - 11/06/15

UK. The selling efforts of Thomas Cook Airlines’ top-selling cabin crew were recognised in a celebratory awards evening at Malmaison hotel in Manchester.

DFASS confirms launch of Vietnam Airlines duty free concession

Source: ©The Moodie Report - 09/06/15

VIETNAM. DFASS Singapore has confirmed its duty free concession with Vietnam Airlines, a deal that will cover the airline's wide international network.

Global airline industry profits set to surge in 2015, reports IATA

Source: ©The Moodie Report - 08/06/15

INTERNATIONAL. IATA has revised its 2015 outlook to project a US$29.3 billion net profit for airlines worldwide, well ahead of the US$16.4 billion net profit in 2014.

South African Airways extends loyalty programme with Tourvest partnership

Source: ©The Moodie Report - 08/06/15

SOUTH AFRICA. Members of the airline’s Voyager programme can now earn miles from duty free shopping thanks to a new deal with Tourvest Inflight Retail Services.

KLM named Best Airline for Inflight Retail at Airline Retail awards

Source: ©The Moodie Report - 05/06/15

UK. This year's Airline Retail (AR) awards, held on Tuesday evening in London, saw Dutch carrier KLM named as the Best Airline for Inflight Retail.

Monarch Airlines to roll out Apple Watch app with Media inMotion

Source: ©The Moodie Report - 04/06/15

UK. Monarch Airlines and Media inMotion are co-developing an Apple Watch app designed to seamlessly integrate inflight dining, retail and entertainment.