Travel Retail and Duty Free Business Intelligence    Saturday 20 December 2014

AIRLINES

Tourvest Inflight Retail Services hosts crew awards and training event

Source: ©The Moodie Report - 18/12/14

SOUTH AFRICA. Tourvest’s Ambassador and Sales Person Awards taught valuable inflight retailing skills and offered prizes worth a total of US$6,000.

Korean Air generates US$190 million in duty free sales; Heather Cho resigns

Source: ©The Moodie Report - 15/12/14

SOUTH KOREA. Korean Air maintains its place as the world’s leading inflight sales operator but the news is tempered by the resignation of Heather Cho.

TRT launches ‘A Stylish Service’ Online Training programme for ISPY2015

Source: ©The Moodie Report - 12/12/14

Travel Retail Training will increase the effectiveness of cabin crew through a new five-module training program launched for ISPY2015.

Heinemann offers purchase rewards to Etihad loyalty scheme members

Source: ©The Moodie Report - 11/12/14

INTERNATIONAL. Members of Etihad Guest can earn points on purchases at Heinemann Duty Free stores in Europe, Australia, Indonesia and Singapore.

Inflight Service launches Jumpseat, a new airline crew magazine

Source: ©The Moodie Report - 11/12/14

NORDIC REGION. Leading airline retailer and distributor Inflight Service has launched Jumpseat, a new magazine to inform, educate and inspire cabin crew.

Upbeat IATA forecasts surge in airline passenger traffic in 2015

Source: ©The Moodie Report - 10/12/14

INTERNATIONAL. The International Air Transport Association says passenger traffic will rise +7% in 2015, aided by lower fuel prices and a better global economy.

Etihad Airways assists Operation Smile medical mission in Vietnam

Source: ©The Moodie Report - 09/12/14

UAE. ‘The Next Era of Smiles’ was the cleft charity’s largest assignment in Asia and volunteers from Etihad were on hand to help patients during surgery pre–screening sessions.

Alpha LSG’s OMG! Awards honour Thomson Airways cabin crew

Source: ©The Moodie Report - 04/12/14

UK. A major awards event closes a two-day conference for Thomson Airways' cabin crew and management, organised by the carrier's partner Alpha LSG.

GuestLogix extends retail platform off-board with OpenJaw acquisition

Source: ©The Moodie Report - 03/12/14

CANADA. The inflight retail systems provider will buy the web retail software company to extend its reach across the travel chain.

ISPY2015 announces shortlist for Airline of the Year award

Source: ©The Moodie Report - 03/12/14

UK. Air Aisa X, Aer Lingus, Hong Kong Airlines, and Wizz Air have been revealed as the finalists for the coveted ISPY2015 Airline of the Year award.

FORMIA focuses on the personalised inflight experience at Cannes forum

Source: ©The Moodie Report - 21/11/14

FORMIA's trend FORUM365 took place in Cannes last month with a presentation by aviation journalist and editor Mary Kirby on the theme ‘Pursuit of the Experience’.

Inflight Service Europe extends inflight retail agreement with SAS

Source: ©The Moodie Report - 19/11/14

NORDIC REGION. Inflight Service and Scandinavian carrier SAS have extended their inflight retail agreement, which includes onboard and pre-order services.

Aviation sector adds US$26.7 billion to Dubai economy in 2013

Source: ©The Moodie Report - 17/11/14

UAE. Companies including Emirates airline, Dubai Airports and Dubai Duty Free will grow aviation's GDP contribution to 37.5% by 2020, claims Oxford Economics.

Emirates heads off unprecedented challenges to deliver growth

Source: ©The Moodie Report - 12/11/14

UAE. The Dubai-based airline’s profit increased by +8%, and passenger traffic by +8.4%, despite external difficulties in the first half of the fiscal year.

Alpha LSG rolls out OMG! Conference & Awards to Thomson Airways

Source: ©The Moodie Report - 07/11/14

UK. Alpha LSG is rolling out its OMG! Conference & Awards motivational initiative to Thomson Airways, with a major event planned for 2-3 December.

Qatar Airways donates US$650,000 to Educate A Child Foundation

Source: ©The Moodie Report - 07/11/14

QATAR. Qatar Airways has raised 2.4 million Qatari Riyal (US$650,000) for the Educate A Child (EAC) Foundation through onboard donations from passengers.

Champagne Lanson builds Russian awareness with Aeroflot listing

Source: ©The Moodie Report - 05/11/14

In a "tremendous boost" for the Champagne house, Lanson Black Label has been selected for inflight pouring in Business Class on Aeroflot internal flights.

DFASS hosts motivational event for Singapore Airlines cabin crew

Source: ©The Moodie Report - 04/11/14

SINGAPORE. The annual KrisShop Training and Motivational Event took place in Singapore in September with daytime training sessions and a party at night.

Air China and China Sales Group mark 20 years of inflight partnership

Source: ©The Moodie Report - 28/10/14

CHINA/FRANCE. Air China and China Sales Group marked the 20th anniversary of their partnership by hosting business partners at a superb event in Paris.

DutyFly Solutions partners with Blue Air for inflight concession

Source: ©The Moodie Report - 24/10/14

ROMANIA. DutyFly Solutions is to operate the inflight concession for Romanian airline Blue Air from early 2015, marking the concessionaire’s entry into eastern Europe.

Tourvest In-flight Retail Services retains Kenya Airways concession

Source: ©The Moodie Report - 23/10/14

KENYA. Tourvest In-flight Retail Services has retained the contract to manage inflight duty free sales for Kenya Airways, following a competitive tender.

Cecil Macdonald and Inflight Initiatives to host Cannes airline dinner

Source: ©The Moodie Report - 22/10/14

UK/FRANCE. Cecil Macdonald and Inflight Initiatives are joining forces for the 14th year to host an informal dinner for business partners in Cannes next week.

Global passenger traffic to more than double by 2034 says IATA

Source: ©The Moodie Report - 21/10/14

INTERNATIONAL. Traffic will grow by +4.1% a year on average to 7.3 billion according to the International Air Transport Association’s first 20-year forecast.

Etihad Airways promotes breast cancer awareness at Abu Dhabi International

Source: ©The Moodie Report - 19/10/14

UAE. The airline mobilises cabin crew to distribute pink ribbons and leaflets, while offering a mobile mammography screening unit for employees and employees’ wives.

m1nd-set launches online forum for passengers and travel retailers

Source: ©The Moodie Report - 17/10/14

INTERNATIONAL. The consumer research company has developed the forum to facilitate dialogue between travellers and the travel retail industry.

DFASS wins duty free concession for new long-haul LCC NokScoot

Source: ©The Moodie Report - 16/10/14

THAILAND. DFASS has been named the inflight duty free concessionaire for NokScoot, a joint venture between Thai carrier Nok Air and Singapore's Scoot.

International airline passenger traffic maintains solid growth in August

Source: ©The Moodie Report - 06/10/14

INTERNATIONAL. Passenger traffic on the world’s airlines climbed by +5.9% year-on-year in August, the International Air Transport Association has reported.

ISPY2015 gathers momentum following conclusion of Travel Retail Tradeshow

Source: ©The Moodie Report - 02/10/14

UK. Airlines and Travel Retail Tradeshow exhibitors have already pledged support to ISPY2015, which takes place on 26-29 January at The Grand Hotel Brighton UK.

Russia and East Europe airline retail event set for Latvia in February

Source: ©The Moodie Report - 02/10/14

LATVIA. Amber Sky 2015, a travel retail event that gathers East European airlines, suppliers and distributors, will take place in Riga next February.

Asia Pacific airlines grow passenger traffic by +3.4% in August

Source: ©The Moodie Report - 26/09/14

ASIA PACIFIC. Economic growth on both a regional and global scale boosted carriers last month according to the Association of Asia Pacific Airlines.

European Court of Justice rules against airline charges for hand baggage

Source: ©The Moodie Report - 25/09/14

The ruling provides a boost to the ETRC's Air Passenger Rights Campaign which advocates the right of passengers to carry airport shopping on-board free of charge.

DutyFly Solutions partnership captures Air Tahiti Nui inflight concession

Source: ©The Moodie Report - 24/09/14

PACIFIC REGION. DutyFly Solutions and partner Imporlux have captured the inflight concession for French Polynesian airline Air Tahiti Nui, effective 1 October.

Tourvest Inflight Retail Services rewards cabin crew with TASPA programme

Source: ©The Moodie Report - 24/09/14

SOUTH AFRICA. The international Tourvest Ambassadors and Sales Person Award (TASPA) event is set to take place in Johannesburg in early November.

We Bought a Zoo author named keynote speaker of Travel Retail Tradeshow

Source: ©The Moodie Report - 12/09/14

UK. Benjamin Mee, the man behind the bestselling book and Hollywood movie We Bought a Zoo, will be the keynote speaker of next week's Travel Retail Tradeshow.

Inflight Sales Group and Gate Retail Onboard forge alliance

Source: ©The Moodie Report - 11/09/14

INTERNATIONAL. "We believe this partnership could change the landscape of inflight retail," says Inflight Sales Group Managing Director Tony Detter.

The Moodie Report e-Zine: Zürich Airport plans US$1.1 billion complex

Source: ©The Moodie Report - 11/09/14

INTERNATIONAL. This week the trade’s only digital magazine reports on a development that is set to transform Switzerland’s biggest airport.

ISG names Karen Durban-Villeval as Director for Europe and Africa

Source: ©The Moodie Report - 10/09/14

HONG KONG. Inflight Sales Group (Hong Kong) has named Karen Durban-Villeval to its senior leadership team as Director for Europe and Africa.

The Moodie Online Interview: Tourvest aims to go from good to G.R.E.A.T.

Source: ©The Moodie Report - 08/09/14

SOUTH AFRICA. Martin Moodie speaks to Tourvest In-flight Retail Services CEO Clive Jones about the opportunities, challenges and shortcomings of inflight retail.

Meilan Airport sales surge as Hainan Airlines launches pre-order service

Source: ©The Moodie Report - 29/08/14

CHINA. Meilan Airport Offshore Duty Free Shop sales grew +58.6% in the first half of the year, while a new pre-order partnership is set to boost business in the second half.

Devesh Kuwadekar to leave Qatar Duty Free and join MasterCard Asia Pacific

Source: ©The Moodie Report - 26/08/14

QATAR. The much-respected Devesh Kuwadekar is to leave his position as Qatar Duty Free Senior Manager Business Development and Marketing.

Catering and retail revenues slip at gategroup in first half of 2014

Source: ©The Moodie Report - 21/08/14

INTERNATIONAL. Catering and retail revenues at inflight specialist gategroup dipped by -2.9% to CHF743.7 million (US$814 million) in the first half.

Hanse Distribution launches swiss smile dental beauty care range inflight

Source: ©The Moodie Report - 21/08/14

The airline retail supplier has already secured listings for the brand’s Pearl Shine Whitening & Repair Dental Conditioner onboard Swiss, Aeroflot and Virgin Atlantic.

Inflight sales channel remains viable, relevant and profitable, says ISG

Source: ©The Moodie Report - 21/08/14

INTERNATIONAL. Inflight retail remains highly relevant to consumers, says ISG, reacting to criticism of the channel after Delta's decision to halt duty free sales.

Finnair Travel Retail head takes top role at tour operator subsidiary

Source: ©The Moodie Report - 20/08/14

FINLAND. Timo Kousa has become Managing Director of Aurinkomatkat Suntours alongside his role as Finnair Travel Retail Managing Director.

FORMIA to offer Crabtree & Evelyn amenity kit onboard SriLankan Airlines

Source: ©The Moodie Report - 20/08/14

FORMIA will offer the airline's Business Class passengers a bespoke, branded tan-coloured canvas pouch containing a selection of Crabtree & Evelyn products.

Airline Retail Conference set to expand to Latin America in 2015

Source: ©The Moodie Report - 15/08/14

UK. The Airline Retail Conference (ARC) is expanding to Latin America with the launch of the inaugural ARC Latin America in Mexico City on 27–29 January 2015.

Delta Air Lines suspends inflight duty free programme with DFASS

Source: ©The Moodie Report - 08/08/14

USA. Delta Air Lines has abruptly ceased inflight duty free sales, after failing to reach agreement with concessionaire DFASS over restructuring the programme.

Etihad takes 49% stake in Alitalia amid major restructure of Italian carrier

Source: ©The Moodie Report - 08/08/14

ITALY/UAE. Etihad Airways has taken a 49% stake in Alitalia as part of an overall €1,758 million investment to revitalise the Italian carrier's fortunes.

Finnair strikes major inflight duty free deal with Gebr Heinemann

Source: ©The Moodie Report - 07/08/14

FINLAND. Following news of the divestment of its Helsinki Airport retail operations to WDFG, Finnair Travel Retail strikes an agreement with Gebr Heinemann for inflight retail and supply.

Travel Retail Tradeshow reveals confirmed attendees for inflight event

Source: ©The Moodie Report - 07/08/14

UK.There are now 24 confirmed exhibitors and 13 concessionaires attending the Travel Retail Tradeshow, which takes place from 16-18 September.