Travel Retail and Duty Free Business Intelligence    Sunday 01 February 2015

PEOPLE

End of an era as Ken Tse leaves Nuance-Watson and Singapore

Source: ©The Moodie Report - 30/01/15

SINGAPORE. After 22 years in Singapore, Nuance-Watson (Singapore) Managing Director Ken Tse has left the company to relocate home to Melbourne and his family.

The Front Line: Hailing the best in travel retail customer service

Source: ©The Moodie Report - 30/01/15

INTERNATIONAL. The Moodie Report and ARI are delighted to present recent highlights from our column championing consumer service in travel retail.

From Villa Maria to Voga sparkling wine: Liz Woodland's Wine Journey

Source: ©The Moodie Report - 28/01/15

Industry stalwart Liz Woodland shares her wine journey in the latest instalment of our popular new column in association with Treasury Wine Estates.

Kipling names new Travel Retail Manager for EMEA and South America

Source: ©The Moodie Report - 20/01/15

BELGIUM. Kipling has strengthened its travel retail team with the appointment of Thomas Falcy as Travel Retail Manager EMEA and South America.

La Prairie Group makes two additions to its Board of Directors

Source: ©The Moodie Report - 20/01/15

La Prairie Group has made two senior level personnel appointments. Greg Prodromides and Kirsten Hangarter joined its Board of Directors late last year.

Paul & Shark names Daisy Petevis as Travel Retail Area Manager

Source: ©The Moodie Report - 19/01/15

ITALY. The luxury sportswear company has appointed former Devanlay Lacoste Travel Retail Inflight Manager Daisy Petevis as Travel Retail Area Manager.

SSP America appoints Anthony Montepare as SVP of Procurement

Source: ©The Moodie Report - 19/01/15

USA. In his new role, Montepare will provide oversight on the purchasing and distribution of all goods and services across SSP’s North American operations.

The Trinity Conversations: Neuhaus Sales Director Philip Geeraert

Source: ©The Moodie Report - 19/01/15

In this edition of The Trinity Conversations, Neuhaus International Sales Director Philip Geeraert addresses how the industry can deliver fresh experiences for the traveller.

The Trinity Conversations: Russian Standard's Andrew Notcutt

Source: ©The Moodie Report - 19/01/15

In this edition of our video series, Russian Standard Global Travel Retail Marketing Director Andrew Notcutt talks about the vodka company's progress in the channel.

From the Midlands to Montrachet: My Wine Journey with Sharon Beecham

Source: ©The Moodie Report - 15/01/15

Dubai Duty Free’s Sharon Beecham shares her wine journey in the latest instalment of our popular new column in association with Treasury Wine Estates.

The Moodie e-Zine: DFS blends ancient & modern in Cambodia

Source: ©The Moodie Report - 14/01/15

INTERNATIONAL. In our first edition of 2015, we speak to DFS Chairman & CEO Philippe Schaus about the retailer's plans to open a T Galleria in Cambodia.

Xavier Rossinyol steps down from Dufry to become CEO at gategroup

Source: ©The Moodie Report - 14/01/15

SWITZERLAND. Xavier Rossinyol, Chief Operating Officer EMEA and Asia at Dufry, is stepping down to become CEO at airline services specialist gategroup.

Inflight Service names Lars Löfgren as President and Chief Executive

Source: ©The Moodie Report - 13/01/15

SWEDEN. Nordic travel retailer and distributor Inflight Service has named Lars Löfgren as President and CEO; outgoing CEO Björn Ulfberg remains an advisor.

Brown-Forman names Gustavo Zerbini General Manager for India

Source: ©The Moodie Report - 09/01/15

As Country General Manager – India, based in Delhi, Zerbini will help to develop Brown-Forman's growth in the region and lead regional travel retail strategies.

Lancôme names Lisa Eldridge Make-up Creative Director

Source: ©The Moodie Report - 06/01/15

New collections, shades and products and a more impactful online presence are the remit for Lancôme’s new Make-up Creative Director.

The Moodie Report reveals its People of the Year for 2014

Source: ©The Moodie Report - 06/01/15

INTERNATIONAL. The Moodie Report's People of the Year recognises individuals whose deeds and attitudes advanced the industry’s cause and reputation in 2014.

Dubai Duty Free’s Salah Tahlak elected to board of leading global tennis body

Source: ©The Moodie Report - 22/12/14

UAE. Dubai Duty Free Senior Vice President Salah Tahlak has been voted onto the board of the prestigious 12-member WTA Global Tournament Council.

New group formed as Heathrow sells Aberdeen, Glasgow and Southampton

Source: ©The Moodie Report - 18/12/14

UK. Heathrow Airport Holdings today completed the sale of Aberdeen, Glasgow and Southampton airports; they now make up a new group, AGS Airports Ltd.

Tourvest Inflight Retail Services hosts crew awards and training event

Source: ©The Moodie Report - 18/12/14

SOUTH AFRICA. Tourvest’s Ambassador and Sales Person Awards taught valuable inflight retailing skills and offered prizes worth a total of US$6,000.

Bhavesh Patel named to key commercial and concessions role at Denver Airport

Source: ©The Moodie Report - 17/12/14

USA. Bhavesh Patel, who was Director of Concessions at Tampa International, has taken on a role overseeing commercial and concessions at Denver Airport.

Erik Juul-Mortensen unanimously re-elected as TFWA President

Source: ©The Moodie Report - 17/12/14

INTERNATIONAL. Juul-Mortensen will serve a sixteenth term as President after a unanimous vote by the TFWA management committee.

TRT launches ‘A Stylish Service’ Online Training programme for ISPY2015

Source: ©The Moodie Report - 12/12/14

Travel Retail Training will increase the effectiveness of cabin crew through a new five-module training program launched for ISPY2015.

Australia Pacific Airports Corporation CEO Chris Woodruff to resign

Source: ©The Moodie Report - 11/12/14

AUSTRALIA. Woodruff will resign from the company, which owns and operates Melbourne and Launceston airports, by no later than 30 June 2015.

People of the Year Survey: have your say on travel retail's top executives

Source: ©The Moodie Report - 10/12/14

Each year The Moodie Report recognises those individuals who most advanced the industry’s cause. This year we are asking you to contribute to the findings.

Allen Hong joins Hanwha Galleria in key duty free retail role

Source: ©The Moodie Report - 05/12/14

SOUTH KOREA. The much-respected Allen Hong joins the prominent Daejeon-based department store retailer as Duty Free Retail Division Director.

Elie Maalouf joins InterContinental Hotels Group as Americas CEO

Source: ©The Moodie Report - 05/12/14

USA. The former HMSHost President and CEO sets his sights on a different part of the travel experience with a key role at the leading hotel company.

Furla announces new creative partnership with Mario Testino

Source: ©The Moodie Report - 05/12/14

The Italian leathergoods company has teamed up with the top photographer as part of a marketing strategy aimed at further international growth.

Pandora recognises retail sales staff for excellence customer service

Source: ©The Moodie Report - 05/12/14

In a first for travel retail, Pandora’s sales team at Cyprus Airports Duty Free has achieved a perfect score for the brand’s 2014 mystery shopping programme.

Alpha LSG’s OMG! Awards honour Thomson Airways cabin crew

Source: ©The Moodie Report - 04/12/14

UK. A major awards event closes a two-day conference for Thomson Airways' cabin crew and management, organised by the carrier's partner Alpha LSG.

Carrie Soderstrom joins Maui Jim as Brand Manager for Travel Retail

Source: ©The Moodie Report - 04/12/14

Carrie Soderstrom will be responsible for developing and executing strategic marketing initiatives for Maui Jim's global duty free and travel retail accounts.

Dufry to sponsor class of 25 students in Hand in Hand for Haiti school

Source: ©The Moodie Report - 04/12/14

HAITI. Dufry’s commitment to the Hand in Hand for Haiti sponsorship programme will help to support needy students at the Lycée Jean-Baptiste Pointe du Sable.

Cyril Camus saluted for contribution to China-France relations

Source: ©The Moodie Report - 03/12/14

Cyril Camus, CEO of Camus Cognac, is among 50 distinguished people who have been honoured for their contribution to China-France relations.

Perth Airport announces Colin Beckett as new Chairman to the Board

Source: ©The Moodie Report - 03/12/14

AUSTRALIA. Colin Beckett will join the Board of Directors in January 2015 and succeed David Crawford as Chairman in March 2015 upon the latter’s retirement.

The Dreyfuss Group focuses on North America with new sales appointment

Source: ©The Moodie Report - 03/12/14

Alastair Henderson has been named Regional Sales Manager North America, effective 1 October, as the region becomes an increasing focus for the company.

Dufry names Gustavo Magalhães Fagundes to head Region America II

Source: ©The Moodie Report - 02/12/14

SOUTH AMERICA. Dufry has named Gustavo Magalhães Fagundes as Chief Operating Officer of Region America II, succeeding José Carlos Rosa.

Elizabeth Arden names supermodel Karlina Caune global brand ambassador

Source: ©The Moodie Report - 02/12/14

Arden has inked an agreement with supermodel Karlina Caune to be the new global face of the brand, beginning with the spring/summer 2015 ad campaigns.

Ralph Bou Nader joins La Sultane De Saba as International Sales Director

Source: ©The Moodie Report - 02/12/14

Ralph Bou Nader, formerly of VF Corp, has joined the French spa and beauty brand as International Sales Director, responsible for all its travel retail activities worldwide.

Kipling strengthens travel retail team with two key appointments

Source: ©The Moodie Report - 01/12/14

Belgian bag and accessories brand Kipling has appointed Salvatore Scalia as International Sales Manager and Olivier Bioul as Travel Retail Manager Asia Pacific.

Shooting the lights out: Denise Kennedy wins Dubai Duty Free Golf World Cup

Source: ©The Moodie Report - 28/11/14

UAE. Denise Kennedy is this year’s Dubai Duty Free Golf World Cup champion, after scoring a staggering 89 stableford points over the two-day tournament in Dubai.

Retailer prepares to host 22nd Dubai Duty Free Golf World Cup

Source: ©The Moodie Report - 24/11/14

UAE. Dubai Duty Free expects more than 125 players at the invitational competition, which has been bringing global industry colleagues together since 1993.

Jennifer Cords replaces Sebastian Clausen on APTRA board

Source: ©The Moodie Report - 21/11/14

ASIA PACIFIC. Imperial Tobacco Corporate Affairs Manager Global Travel Retail Jennifer Cords replaces colleague Clausen on the board.

Ryan Hill conquers the frozen continent for Snow Leopard Trust

Source: ©The Moodie Report - 21/11/14

ANTARCTICA. Edrington Group's Ryan Hill has raised over £14,000 for the trust after completing 250km endurance race The Last Desert Challenge.

Estée Lauder adds Kendall Jenner to spokesperson roster

Source: ©The Moodie Report - 17/11/14

Estée Lauder beefs up its social media reach by signing model Kendall Jenner – described as the “ultimate Instagirl” – as its latest face.

The Moodie Report Interview: On century duty with Puig

Source: ©The Moodie Report - 17/11/14

In July Spanish beauty-to-fashion house Puig celebrated its 100th anniversary; Martin Moodie spoke to Chairman & CEO Marc Puig about a century of achievement.

HMSHost puts winning dish on the menu at Sammy’s Bar & Grill

Source: ©The Foodie Report - 16/11/14

USA. The operator and partner Sammy Hagar have participated in an episode of cooking competition and reality television show On The Menu.

Border operator Duty Free City hosts Grand Opening in San Ysidro

Source: ©The Moodie Report - 14/11/14

USA. The retailer hosted a day of promotions and activities at its 14,000sq ft debut location serving the border crossing between the US and Mexico.

Nestlé International Travel Retail marks King Power Thailand anniversary

Source: ©The Moodie Report - 14/11/14

Nestlé International Travel Retail marked the 25th anniversary of King Power International Group (Thailand) with a special presentation in Cannes.

Design consultancy Portland promotes Keeley Lascelles to Associate role

Source: ©The Moodie Report - 12/11/14

UK. Leading design consultancy Portland has promoted Senior Designer Keeley Lascelles to Associate, a management position at the company.

Shoppes at Four Seasons reopens after HK$100 million renovation

Source: ©The Moodie Report - 11/11/14

MACAU. The renovated luxury shopping mall and home of T Galleria Macau by DFS has been reopened by football superstar David Beckham.

Ryan Hill begins Antarctic ultra-marathon for the Snow Leopard Trust

Source: ©The Moodie Report - 10/11/14

ANTARCTICA. Edrington Group's Ryan Hill submits a guest blog as he begins an extraordinary challenge in aid of the endangered Snow Leopard.