Travel Retail and Duty Free Business Intelligence    Saturday 20 December 2014

AIRPORT CONSUMER SERVICES

MasterCard opens new lounge at Budapest Airport SkyCourt

Source: ©The Moodie Report - 19/12/14

HUNGARY. MasterCard has opened a new lounge for premium MasterCard holders in Hungary, which is nearly +50% larger than the previous one it opened in 2011.

Dublin Airport introduces new converter service for unwanted coins

Source: ©The Moodie Report - 17/12/14

IRELAND. Passengers departing from Dublin Airport can now convert unwanted coins into The Loop shopping vouchers thanks to the new Coindrum machine.

Dublin Airport launches personal shopping service at The Loop

Source: ©The Moodie Report - 08/12/14

IRELAND. ARI Ireland has launched a new personal shopping service for travellers at The Loop stores at Dublin Airport in the run-up to Christmas.

Plaza Premium set to open Arrivals Lounge at Heathrow Terminal 2

Source: ©The Moodie Report - 08/12/14

UK. Airport services company Plaza Premium Lounge Management Limited opens Heathrow’s first independently operated Arrivals Lounge at T2 this week.

The Moodie Report e-Zine: Focus on Incheon International duty free tender

Source: ©The Moodie Report - 04/12/14

INTERNATIONAL Our cover story is dedicated to analysis of the highly anticipated Incheon International Airport duty free tender, released earlier today.

Stockholm Arlanda extends boutique offer with Michael Kors opening

Source: ©The Moodie Report - 02/12/14

SWEDEN. Stockholm Arlanda Airport has opened a Michael Kors store in its newly revamped Terminal 5 as part of an expansion of the fashion offer.

Mattel and Walmart bring Virtual Toy Store to Toronto Pearson Airport

Source: ©The Moodie Report - 27/11/14

CANADA. Wallmart and toy manufacturer Mattel are bringing a personalised virtual shopping installation to Toronto Pearson Airport for the festive season.

TFS and Performa open premium passenger lounge at Mumbai Airport

Source: ©The Moodie Report - 26/11/14

INDIA.The 30,000sq ft GVK Lounge, the first common-user facility in the world to be used just by premium passengers, opened at the airport this week.

Westfield reveals retail and F&B line-up at new-look LAX T6

Source: ©The Moodie Report - 19/11/14

USA. Westfield and Los Angeles World Airports have revealed the list of retail and food & beverage brands at the new-look Los Angeles International T6.

Changi transforms into Disney-themed winter wonderland this Christmas

Source: ©The Moodie Report - 14/11/14

SINGAPORE. Changi Airport visitors will have the opportunity to be fully immersed in Disney-themed activities, from 14 November to 5 January 2015.

Polish Airports State Enterprise seeks car park operator for Warsaw Chopin

Source: ©The Moodie Report - 07/11/14

POLAND. Polish Airports State Enterprise has issued a Request for Information as it begins the process to select a car park operator at Warsaw Chopin Airport.

Plaza Premium Lounge opens Al Reem Lounge at Abu Dhabi International

Source: ©The Moodie Report - 03/11/14

UAE. Plaza Premium Lounge has unveiled the newly renovated Al Reem Lounge – redesigned with local touches – at Abu Dhabi International Airport Terminal 1.

Regus Express business centre opens at London Gatwick Airport

Source: ©The Moodie Report - 21/10/14

UK. The business centre in the South Terminal arrivals area offers showers and breakfast as well as an open-plan lounge and meeting rooms.

Dubai Airports launches new app with bespoke information for passengers

Source: ©The Moodie Report - 13/10/14

UAE. The app provides information for both Dubai International and Al Maktoum International at Dubai World Central and is available in English and Arabic.

Frankfurt Airport hosts four-week long Oktoberfest campaign

Source: ©The Moodie Report - 24/09/14

GERMANY. Frankfurt Airport is celebrating the annual Oktoberfest beer festival with its own four-week campaign, in partnership with key tenants.

Birmingham Airport ties up with LS travel retail for new stores

Source: ©The Moodie Report - 18/09/14

UK. LS travel retail has opened Hugo Boss, The Watch Collection, Eye Love, The Fashion Place and Discover England stores at Birmingham Airport.

Schiphol Airport enhances consumer service with unlimited free Wi-Fi

Source: ©The Moodie Report - 04/09/14

NETHERLANDS. Amsterdam Airport Schiphol is now offering unlimited free Wi-Fi to terminal passengers. Previously, free Wi-Fi access was limited to one hour.

Frankfurt Airport introduces premium 'Home to Gate' departure service

Source: ©The Moodie Report - 03/09/14

The new service is open to passengers regardless of airline and destination and includes limousine transfer to the airport, assisted check-in and a free drink.

Regus to open drop-in business centre at Copenhagen Airport

Source: ©The Moodie Report - 01/09/14

DENMARK. The business services and workspace company will open a drop-in business centre at Copenhagen Airport Terminal 3 this year.

World Wide Money Exchange opens upgraded units at Denver Airport

Source: ©The Moodie Report - 28/08/14

USA. Foreign exchange services provider World Wide Money Exchange has opened three new locations at Denver Airport, where it has operated since 1995.

JCDecaux launches mobile charging digital stations across key US airports

Source: ©The Moodie Report - 26/08/14

JCDecaux has partnered Verizon to roll out 169 new mobile charging digital stations at four major US airports, providing an essential service to 193 million travellers.

Abu Dhabi Airports hails opening of Starter concept at Skypark Plaza

Source: ©The Moodie Report - 25/08/14

UAE. Abu Dhabi Airports has said the opening of Flemingo International’s new Starter supermarket builds on its plans to develop the Skypark Plaza.

New initiatives boost passenger satisfaction at Frankfurt Airport

Source: ©The Moodie Report - 25/08/14

GERMANY. Frankfurt Airport has been ranked first among German airports across a range of service categories by a leading business magazine.

The Moodie Report Interview: XpresSpa talks global growth plans

Source: ©The Moodie Report - 18/08/14

USA. As fast-growing airport wellness brand XpresSpa opens its 50th airport outlet, Chairman Moreton Binn talks about about the company's ambitions.

'World first' as London Heathrow opens Personal Shopping Lounge

Source: ©The Moodie Report - 14/08/14

UK. London Heathrow Airport has announced the opening of what it says is the world’s first Personal Shopping Lounge in an airport, at its new Terminal 2.

Comment: Tapping into the non-aeronautical revenue opportunity

Source: ©The Moodie Report - 08/08/14

INTERNATIONAL. In an opinion piece written for The Moodie Report, former senior Fraport Group executive Jan Laufs outlines his views on the major non-aeronautical opportunities for airports.

Hamad International Airport unveils new Al Mourjan Business Lounge

Source: ©The Moodie Report - 06/08/14

QATAR. The new Al Mourjan Business Lounge, at 10,000sq m one of the largest in the world, opens at Hamad International Airport for Qatar Airways passengers.

Sixt and Eye Airports launch innovative ad campaign at Gatwick

Source: ©The Moodie Report - 06/08/14

UK. German car rental company Sixt has partnered with Eye Airports to brand London Gatwick Airport’s fleet of mobility buggies, a UK media first.

Airmall launches Thanks Again rewards programme at BWI Marshall

Source: ©The Moodie Report - 03/08/14

USA. The Thanks Again loyalty and rewards programme offers travellers frequent flyer miles or hotel points for parking, shopping or dining at the airport.

Plaza Premium set to open first European lounge at Heathrow T2

Source: ©The Moodie Report - 30/07/14

UK. Plaza Premium Lounge launches its first European operation at London Heathrow Terminal 2 this week, with two more outlets to follow at the UK hub.

Plaza Premium Lounge opens first independent airport lounge in Macau

Source: ©The Moodie Report - 25/07/14

CHINA (MACAU). The new lounge at Macau International Airport offers a resting area, complimentary Wi-Fi, a range of food options and a meet-and-greet service.

No.1 Traveller launches new casual lounge concept at London Gatwick

Source: ©The Moodie Report - 22/07/14

UK. No.1 Traveller has created a new take on airport lounges with the launch of My Lounge, offering a games room for kids, study area and free Wi-Fi facilities.

Bahrain Duty Free enhances retail with upgraded Shop & Collect facility

Source: ©The Moodie Report - 21/07/14

BAHRAIN. The newly upgraded system has reduced shipment processing time, and allows for better communication with the customer during the process.

Global Exchange adds Brazil to its growing worldwide network

Source: ©The Moodie Report - 17/07/14

BRAZIL. The foreign exchange specialist, in partnership with Inframerica, will offer its services at Brasilia and Natal, two of Brazil’s busiest international airports.

Brisbane Airport hails opening of new A$12 million BNE Service Centre

Source: ©The Moodie Report - 14/07/14

AUSTRALIA. Brisbane Airport's new BNE Service Centre includes a 24-hour Shell Coles Express, a 24-hour McDonald’s restaurant, and a dine-in food court.

Changi Airport Group updates free travel app with new destinations

Source: ©The Moodie Report - 14/07/14

SINGAPORE. The newly enhanced Weekend Escapades app features new travel tips on 52 nearby destinations – one getaway for every weekend of the year.

Hamad International's facilities 'unprecedented', says Qatar Airways CEO

Source: ©The Moodie Report - 09/07/14

QATAR. Qatar Airways Chief Executive Officer Akbar Al Baker hails the new Hamad International Airport as “undoubtedly the best [airport] facility ever built”.

Edinburgh Airport plans major retail upgrade amid £25 million expansion

Source: ©The Moodie Report - 07/07/14

UK. As part of a £25 million project, Edinburgh Airport will add a 1,500sq m walk-through duty free store and expand commercial space by +45% by next year.

Helsinki Airport to open 70 stores amid big commercial redevelopment

Source: ©The Moodie Report - 03/07/14

FINLAND. Finavia is to open 70 new or refurbished stores and restaurants as part of its ambitious commercial development at Helsinki Airport in the coming year.

Nuance-Watson (HK) stores recognised in HKIA safety campaign

Source: ©The Moodie Report - 27/06/14

HONG KONG. Five Nuance-Watson stores were recognised in Hong Kong International Airport’s 2014 Retail Shops and Catering Outlets Safety Campaign.

Nuance reveals vibrant retail environment at Toronto Airport T1

Source: ©The Moodie Report - 18/06/14

CANADA. Nuance has unveiled one of the most striking new airport retail environments in North America, at Toronto International Airport Terminal 1.

Changi aims to enhance passenger experience with World Cup telecast

Source: ©The Moodie Report - 13/06/14

SINGAPORE. Football fans travelling through Singapore Changi Airport during the Football World Cup can view live screenings across all three terminals.

Qatar Duty Free hails opening of Hamad International Airport

Source: ©The Moodie Report - 09/06/14

QATAR. “Passengers will experience unique store environments that have been designed around their needs,” says Qatar Airways CEO Akbar Al Baker.

London Heathrow T5 in Samsung Galaxy S5 rebranding drive

Source: ©The Moodie Report - 19/05/14

UK. Parts of Heathrow Terminal 5 have been rebranded as 'Terminal Samsung Galaxy S5' for two weeks as Samsung promotes its newest smart phone.

Plaza Premium Lounge counts down to European debut at London Heathrow

Source: ©The Moodie Report - 08/05/14

Plaza Premium Lounge is making its first foray into Europe with the opening of a new lounge in London Heathrow Airport’s new Terminal 2 on 4 June.

Store investment lifts Copenhagen Airports’ Q1 retail performance

Source: ©The Moodie Report - 08/05/14

DENMARK. Copenhagen Airports’ Shopping Centre revenue climbed by +2.7% year-on-year in Q1 2014, driven by new and refurbished retail and F&B stores.

Airmall adds new retail and F&B in Boston Terminal B expansion

Source: ©The Moodie Report - 07/05/14

USA. Airmall Boston and partners have completed a US$3.7 million investment in 5,000sq ft of new commercial space at Boston Logan International Terminal B.

Abu Dhabi Airports issues ‘revolutionary’ duty free RFP for Midfield Terminal

Source: ©The Moodie Report - 06/05/14

UAE. Abu Dhabi Airports has issued what it called “one of the most revolutionary RFPs ever” to potential retailers at the eagerly awaited Midfield Terminal Building.

Refreshing breakthrough as Sydney unveils digital vending machine toiletries

Source: ©The Moodie Report - 01/05/14

AUSTRALIA. "A new era in the domestic washroom space". Sydney Airport launches digital touchscreen vending machines offering travel-sized toiletries.

Aelia Duty Free and Prague Airport commit to product safety and quality

Source: ©The Moodie Report - 30/04/14

CZECH REPUBLIC. Aelia has become the first duty free retailer to endorse CEETRA’s Commitment to Safety and Quality in Duty Free Retail at its Prague Airport stores.