Travel Retail and Duty Free Business Intelligence    Friday 09 October 2015


MAC Cosmetics makes 'real people' the star of a MACnificent campaign

Source: ©The Moodie Report - 09/10/15

Real people, not supermodels, are the stars of MAC's Fall 2015 MACnificent Me campaign, encouraging everyone to have fun with make-up.

Tourvest extends online duty free services for SAA Voyager members

Source: ©The Moodie Report - 09/10/15

SOUTH AFRICA. Tourvest Inflight Retail Services and South African Airways now allow frequent flyers to burn air miles when buying duty free through the airline website.

Amazon’s e-commerce dominance highlights travel retail challenge

Source: ©The Moodie Report - 07/10/15

USA.Take note travel retail: "If retailers want to slow Amazon's dominance, they must integrate technology that creates frictionless customer experiences."

Dallas Fort Worth International Airport launches new brand identity

Source: ©The Moodie Report - 01/10/15

USA. Dallas Fort Worth International Airport today revealed its new logo and corporate branding, with the tag line ‘Travel. Transformed.’

Dallas Fort Worth focuses on consumer experience with new app

Source: ©The Moodie Report - 21/09/15

USA. Airport app specialists M2mobi develop an app that claims to make navigating the airport – and finding retail outlets – a simple process.

Kids’ digital play centre at Brisbane Airport allows adults to focus on retail

Source: ©The Moodie Report - 18/09/15

AUSTRALIA. Play9 Kids Zone features interactive and free games and challenges, which the company says improves the retail journey for adults.

Significant investment made in digital media displays at Birmingham Airport

Source: ©The Moodie Report - 15/09/15

UK. £200,000 (US$309,000) pumped into premium digital media displays for installation in a variety of locations throughout the passenger terminals.

Jesreen Sidhu takes travel retail marketing role at Mighty Media Group

Source: ©The Moodie Report - 14/09/15

AUSTRALIA. Mighty Media Group has appointed Jesreen Sidhu to the role of Marketing Consultant, APAC , working across travel retail, airports and airline accounts in the region.

Premier Tax Free app connects brands and international shoppers

Source: ©The Moodie Report - 14/09/15

INTERNATIONAL. New app for tablets has been designed to promote “a fashion forward city experience” and features interactive, multilingual content.

Dutch airline lets passengers order duty free from their own devices

Source: ©The Moodie Report - 03/09/15

NETHERLANDS. TUI Group’s ArkeFly is trialling a system which allows passengers to purchase duty free products onboard flights using their own device.

Newly launched Airport Media captures Gatwick digital advertising contract

Source: ©The Moodie Report - 03/09/15

UK. Gatwick Airport creates a digital out-of-home advertising venture with newly created Airport Media, with the partnership set to begin in Q1 2016.

Viking Line aims to 'revolutionise' cruise experience with app launch

Source: ©The Moodie Report - 03/09/15

FINLAND. The new app, with shopping features, "brings cruise travel into the new millennium,” says Viking Line Head of Sales and Marketing Kaj Takolander.

Swatch partners with Zürich Airport for live artwork installation and campaign

Source: ©The Moodie Report - 02/09/15

SWITZERLAND. A Swatch pop-up store has been set up at the airport to run alongside the installation, which gives passengers the chance to create art.

LVMH signs up former Apple Music executive to head digital ‘ecosystem’

Source: ©The Moodie Report - 01/09/15

FRANCE. Ian Rogers was previously Senior Director at Apple following the company's acquisition of Beats Music, where he was CEO.

World Duty Free Group launches ‘Style Goes Live’ campaign across network

Source: ©The Moodie Report - 31/08/15

UK. World Duty Free Group is to host a series of events under its ‘Style Goes Live’ campaign during September, with support from leading brand owners.

Alibaba joins forces with Suning for duty free e-commerce launch in China

Source: ©The Moodie Report - 18/08/15

CHINA. Japan's Laox launches overseas flagship store on Tmall Global, while majority shareholder Suning unveils flagship store on with Alibaba.

FLIO named among the best new Apps listed on the App Store home page

Source: ©The Moodie Report - 14/08/15

UK. New airport App FLIO has been featured on Apple’s App Store home page as one of its 'Best New Apps' following its launch on 4 August.

United Airlines App aids airport navigation with interactive maps

Source: ©The Moodie Report - 13/08/15

USA. Interactive airport maps help passengers to quickly find retail and dining outlets, while additional location technology is being trialled in New York.

T Galleria by DFS takes shoppers on a journey in Winter/Fall campaign

Source: ©The Moodie Report - 12/08/15

INTERNATIONAL. “We’re continually inspired not just by the destination, but by the journey itself,” explains DFS Group Senior Vice President, Creative Branding Direction John Gerhardt.

Lotte Duty Free creates 'Star Avenue' attraction for Silk Road Cultural Festival

Source: ©The Moodie Report - 10/08/15

SOUTH KOREA. The ancient city of Gyeongju gets a contemporary boost as Lotte Duty Free supports the much-anticipated Silk Road Cultural Festival.

Frankfurt Airport App ensures nothing is lost in translation

Source: ©The Moodie Report - 06/08/15

GERMANY. Reading foreign language signs at the airport can be a struggle for some – but not at Frankfurt where a new App is translating them for global travellers.

Flio takes flight: New Global airport App offers instant access to free Wi-Fi and money-saving deals on shopping & dining

Source: ©The Moodie Report - 04/08/15

UK. Underpinned by free, one-click Wi-Fi access, the FLIO App offers comprehensive airport information and exclusive shopping and dining offers.

Beefeater makes music at Gatwick with London Sounds pop-up

Source: ©The Moodie Report - 15/07/15

UK. Beefeater is celebrating its British heritage and the best of the capital’s music with Beefeater London Sounds and a new pop-up at London Gatwick.

Irene Kim joins Estée Lauder as Global Beauty Contributor

Source: ©The Moodie Report - 14/07/15

Social media sensation and Korean TV personality Irene Kim has joined Estée Lauder as Global Beauty Contributor, to create engaging online content.

Amsterdam Airport Schiphol set to pilot test Apple Watch App

Source: ©The Moodie Report - 07/07/15

NETHERLANDS. Amsterdam Airport Schiphol and M2Mobi are conducting a pilot test for the first version of an Apple Watch App for Schiphol Privium members.

Mondelez World Travel Retail opens Americas webinar registration

Source: ©The Moodie Report - 02/07/15

The free webinar, conducted in Spanish, will provide airports and retailers in the Americas with insights to unlock confectionery's potential in travel retail.

TripAdvisor launches airport information and review pages

Source: ©The Moodie Report - 26/06/15

INTERNATIONAL. TripAdvisor's new dedicated airport pages provide information on airport amenities, including duty free, enabling passengers to leave reviews.

World Duty Free wins BT Retail Week customer service award

Source: ©The Moodie Report - 19/06/15

UK. The UK's leading travel retailer pulls off a major customer experience coup at the BT Retail Week Tech and Ecomm 2015 award ceremony in London.

Global first as Clé de Cartier collection debuts with T Galleria by DFS

Source: ©The Moodie Report - 17/06/15

INTERNATIONAL. In a pioneering move, T Galleria by DFS has partnered with Cartier for an exclusive worldwide launch of the Clé de Cartier collection this summer.

LS travel retail reveals further details of Nice Côte d’Azur store offer

Source: ©The Moodie Report - 12/06/15

FRANCE. As previously reported, the retailer will open three fashion stores and two FNAC outlets at the airport. The contracts begin in March 2016.

Estée Lauder revs up Modern Muse with new Le Rouge collection

Source: ©The Moodie Report - 11/06/15

Estée Lauder has extended its Modern Muse fragrance with a new Le Rouge version – and a limited-edition make-up line – which will be available from July.

DFS launches ‘largest beauty promotion programme in the world for travellers'

Source: ©The Moodie Report - 10/06/15

INTERNATIONAL. DFS rolls out its most ambitious beauty promotion yet, with "a multi-brand experience to support travellers’ beauty and skincare needs".

L’Oréal extends Giorgio Armani’s Acqua di Giò with new Profumo

Source: ©The Moodie Report - 09/06/15

L’Oréal has extended its Acqua di Giò portfolio with a new masculine scent called Profumo, and is supporting the entire fragrance franchise in key airport locations.

Coty unveils new Cool Water ad campaign starring Scott Eastwood

Source: ©The Moodie Report - 02/06/15

Following an innovative Instagram teaser preview, Coty has revealed the new ad campaign for its Davidoff Cool Water masculine fragrance.

Puig partners with Dubai Duty Free to animate Nina Ricci L’Extase

Source: ©The Moodie Report - 31/05/15

Puig and Dubai Duty Free have joined forces to create a high-profile animation at Dubai International to support the launch of Nina Ricci’s new fragrance L’Extase.

Coty creates Instagram teaser campaign for Davidoff Cool Water

Source: ©The Moodie Report - 27/05/15

Coty has created two Instagram teaser videos to promote the new ad campaign for Davidoff Cool Water, starring actor Scott Eastwood. The full TV spot will air 1 June.

London Heathrow Terminal 5 unveils two-storey 'Statue of Liperty'

Source: ©The Moodie Report - 27/05/15

UK. To promote the launch of a new lipstick report, London Heathrow Airport has created a two-storey ‘Statue of Liperty’ tribute to New York City’s iconic landmark.

LS travel retail rolls out new shop concept in Warsaw Frédéric Chopin Airport

Source: ©The Moodie Report - 27/05/15

POLAND. On 1 May LS travel retail opened three new ‘next-generation’ Aelia Duty Free stores in the new terminal one at Warsaw’s Frédéric Chopin Airport. These comprise an 800sq m fragrances and cosmetics boutique, a 500sq m store for liquor, tobacco, fine food and confectionery, and a multi-category arrivals store.

Auckland Airport partners TripIt to introduce new and improved app

Source: ©The Moodie Report - 20/05/15

NEW ZEALAND. Auckland Airport has teamed up with top-rated travel organising app TripIt to launch a new smartphone app that aims to be a one-stop planning tool.

Nominations are now open for revamped 2015 Sunglasses Awards

Source: ©The Moodie Report - 20/05/15

The industry's annual Sunglasses Awards will incorporate a number of changes in 2015, to include updated categories and a new, bespoke communication platform.

New study underlines role of social & digital media for Chinese travellers

Source: ©The Moodie Report - 18/05/15

CHINA. A study conducted this month by m1nd-set underlines the key role that social and digital media play in Chinese travellers’ journeys and shopping decisions.

Lancôme unleashes its All Stars for new Génifique campaign

Source: ©The Moodie Report - 05/05/15

Lancôme has created a new All Stars ad campaign for Advanced Génifique, featuring Kate Winslet, Lupita Nyong’o, Penélope Cruz and Lily Collins.

Tmall Global launches duty free pre-pay option for Chinese consumers

Source: ©The Moodie Report - 30/04/15

CHINA. Leading e-commerce platform Tmall Global has launched a service that allows Chinese tourists to prepay for their duty free purchases before leaving home.

Heathrow extends consumer service with smart screens in T2 Arrivals

Source: ©The Moodie Report - 20/04/15

UK. Screens in the T2 baggage reclaim zones show live price and journey time comparisons between taxis and the airport’s train service to Central London.

Paris Charles de Gaulle receives ‘Welcome Chinese’ certification

Source: ©The Moodie Report - 20/04/15

FRANCE. Paris Charles de Gaulle Airport has been awarded “Welcome Chinese” certification, in recognition of its efforts to facilitate Chinese travellers’ journeys.

Over one-fifth of world’s top 100 airports still not mobile-ready, says report

Source: ©The Moodie Report - 16/04/15

INTERNATIONAL. 22% of the world’s top 100 airports still don’t have their own app or a mobile-friendly web page, according to mobile app developer M2Mobi.

L’Oréal highlights Biotherm brand with Oslo hydration promotion

Source: ©The Moodie Report - 15/04/15

L’Oréal Travel Retail’s biggest Biotherm promotional podium of the season, which features Oculus Rift virtual technology, is at Oslo Airport from 1 March-30 April.

Puig invites passengers to party with 212 VIP Club Edition

Source: ©The Moodie Report - 15/04/15

The first limited-edition line from the 212 VIP Carolina Herrera universe, 212 VIP Club Edition, is being promoted by WDFG at Barcelona and Madrid Airports.

OTG seeks Expressions of Interest for retail at Newark Liberty Terminal C

Source: ©The Moodie Report - 14/04/15

USA. Master developer and travel restaurateur OTG has issued Expressions of Interest for duty free and speciality retail stores at Newark Liberty Terminal C.

Gebr Heinemann launches new mobile app for consumers

Source: ©The Moodie Report - 23/03/15

GERMANY. Gebr Heinemann has launched a new mobile app, with a range of new functions and information about shopping with Heinemann Duty Free.