Travel Retail and Duty Free Business Intelligence    Sunday 02 August 2015

SOCIAL AND DIGITAL MEDIA

Beefeater makes music at Gatwick with London Sounds pop-up

Source: ©The Moodie Report - 15/07/15

UK. Beefeater is celebrating its British heritage and the best of the capital’s music with Beefeater London Sounds and a new pop-up at London Gatwick.

Irene Kim joins Estée Lauder as Global Beauty Contributor

Source: ©The Moodie Report - 14/07/15

Social media sensation and Korean TV personality Irene Kim has joined Estée Lauder as Global Beauty Contributor, to create engaging online content.

Amsterdam Airport Schiphol set to pilot test Apple Watch App

Source: ©The Moodie Report - 07/07/15

NETHERLANDS. Amsterdam Airport Schiphol and M2Mobi are conducting a pilot test for the first version of an Apple Watch App for Schiphol Privium members.

Mondelez World Travel Retail opens Americas webinar registration

Source: ©The Moodie Report - 02/07/15

The free webinar, conducted in Spanish, will provide airports and retailers in the Americas with insights to unlock confectionery's potential in travel retail.

TripAdvisor launches airport information and review pages

Source: ©The Moodie Report - 26/06/15

INTERNATIONAL. TripAdvisor's new dedicated airport pages provide information on airport amenities, including duty free, enabling passengers to leave reviews.

World Duty Free wins BT Retail Week customer service award

Source: ©The Moodie Report - 19/06/15

UK. The UK's leading travel retailer pulls off a major customer experience coup at the BT Retail Week Tech and Ecomm 2015 award ceremony in London.

Global first as Clé de Cartier collection debuts with T Galleria by DFS

Source: ©The Moodie Report - 17/06/15

INTERNATIONAL. In a pioneering move, T Galleria by DFS has partnered with Cartier for an exclusive worldwide launch of the Clé de Cartier collection this summer.

LS travel retail reveals further details of Nice Côte d’Azur store offer

Source: ©The Moodie Report - 12/06/15

FRANCE. As previously reported, the retailer will open three fashion stores and two FNAC outlets at the airport. The contracts begin in March 2016.

Estée Lauder revs up Modern Muse with new Le Rouge collection

Source: ©The Moodie Report - 11/06/15

Estée Lauder has extended its Modern Muse fragrance with a new Le Rouge version – and a limited-edition make-up line – which will be available from July.

DFS launches ‘largest beauty promotion programme in the world for travellers'

Source: ©The Moodie Report - 10/06/15

INTERNATIONAL. DFS rolls out its most ambitious beauty promotion yet, with "a multi-brand experience to support travellers’ beauty and skincare needs".

L’Oréal extends Giorgio Armani’s Acqua di Giò with new Profumo

Source: ©The Moodie Report - 09/06/15

L’Oréal has extended its Acqua di Giò portfolio with a new masculine scent called Profumo, and is supporting the entire fragrance franchise in key airport locations.

Coty unveils new Cool Water ad campaign starring Scott Eastwood

Source: ©The Moodie Report - 02/06/15

Following an innovative Instagram teaser preview, Coty has revealed the new ad campaign for its Davidoff Cool Water masculine fragrance.

Puig partners with Dubai Duty Free to animate Nina Ricci L’Extase

Source: ©The Moodie Report - 31/05/15

Puig and Dubai Duty Free have joined forces to create a high-profile animation at Dubai International to support the launch of Nina Ricci’s new fragrance L’Extase.

Coty creates Instagram teaser campaign for Davidoff Cool Water

Source: ©The Moodie Report - 27/05/15

Coty has created two Instagram teaser videos to promote the new ad campaign for Davidoff Cool Water, starring actor Scott Eastwood. The full TV spot will air 1 June.

London Heathrow Terminal 5 unveils two-storey 'Statue of Liperty'

Source: ©The Moodie Report - 27/05/15

UK. To promote the launch of a new lipstick report, London Heathrow Airport has created a two-storey ‘Statue of Liperty’ tribute to New York City’s iconic landmark.

LS travel retail rolls out new shop concept in Warsaw Frédéric Chopin Airport

Source: ©The Moodie Report - 27/05/15

POLAND. On 1 May LS travel retail opened three new ‘next-generation’ Aelia Duty Free stores in the new terminal one at Warsaw’s Frédéric Chopin Airport. These comprise an 800sq m fragrances and cosmetics boutique, a 500sq m store for liquor, tobacco, fine food and confectionery, and a multi-category arrivals store.

Auckland Airport partners TripIt to introduce new and improved app

Source: ©The Moodie Report - 20/05/15

NEW ZEALAND. Auckland Airport has teamed up with top-rated travel organising app TripIt to launch a new smartphone app that aims to be a one-stop planning tool.

Nominations are now open for revamped 2015 Sunglasses Awards

Source: ©The Moodie Report - 20/05/15

The industry's annual Sunglasses Awards will incorporate a number of changes in 2015, to include updated categories and a new, bespoke communication platform.

New study underlines role of social & digital media for Chinese travellers

Source: ©The Moodie Report - 18/05/15

CHINA. A study conducted this month by m1nd-set underlines the key role that social and digital media play in Chinese travellers’ journeys and shopping decisions.

Lancôme unleashes its All Stars for new Génifique campaign

Source: ©The Moodie Report - 05/05/15

Lancôme has created a new All Stars ad campaign for Advanced Génifique, featuring Kate Winslet, Lupita Nyong’o, Penélope Cruz and Lily Collins.

Tmall Global launches duty free pre-pay option for Chinese consumers

Source: ©The Moodie Report - 30/04/15

CHINA. Leading e-commerce platform Tmall Global has launched a service that allows Chinese tourists to prepay for their duty free purchases before leaving home.

Heathrow extends consumer service with smart screens in T2 Arrivals

Source: ©The Moodie Report - 20/04/15

UK. Screens in the T2 baggage reclaim zones show live price and journey time comparisons between taxis and the airport’s train service to Central London.

Paris Charles de Gaulle receives ‘Welcome Chinese’ certification

Source: ©The Moodie Report - 20/04/15

FRANCE. Paris Charles de Gaulle Airport has been awarded “Welcome Chinese” certification, in recognition of its efforts to facilitate Chinese travellers’ journeys.

Over one-fifth of world’s top 100 airports still not mobile-ready, says report

Source: ©The Moodie Report - 16/04/15

INTERNATIONAL. 22% of the world’s top 100 airports still don’t have their own app or a mobile-friendly web page, according to mobile app developer M2Mobi.

L’Oréal highlights Biotherm brand with Oslo hydration promotion

Source: ©The Moodie Report - 15/04/15

L’Oréal Travel Retail’s biggest Biotherm promotional podium of the season, which features Oculus Rift virtual technology, is at Oslo Airport from 1 March-30 April.

Puig invites passengers to party with 212 VIP Club Edition

Source: ©The Moodie Report - 15/04/15

The first limited-edition line from the 212 VIP Carolina Herrera universe, 212 VIP Club Edition, is being promoted by WDFG at Barcelona and Madrid Airports.

OTG seeks Expressions of Interest for retail at Newark Liberty Terminal C

Source: ©The Moodie Report - 14/04/15

USA. Master developer and travel restaurateur OTG has issued Expressions of Interest for duty free and speciality retail stores at Newark Liberty Terminal C.

Gebr Heinemann launches new mobile app for consumers

Source: ©The Moodie Report - 23/03/15

GERMANY. Gebr Heinemann has launched a new mobile app, with a range of new functions and information about shopping with Heinemann Duty Free.

Key commercial partners capture Schiphol Consumers Awards

Source: ©The Moodie Report - 18/03/15

NETHERLANDS. Schiphol Group’s leading business partners captured many of its Consumers Awards last week, across a range of categories.

Aéroports de la Côte d'Azur improves Wi-Fi to keep passengers connected

Source: ©The Moodie Report - 12/03/15

FRANCE. Aéroports de la Côte d'Azur will this month offer free and unlimited 100 meg broadband Wi-Fi to passengers, crew and staff at Nice and Cannes Airports.

APTRA launches Mandarin version of its website and newsletter

Source: ©The Moodie Report - 11/03/15

ASIA PACIFIC. The Asia Pacific Travel Retail Association has recognised the key role of Chinese consumers and retailers in the industry with a Mandarin website.

BPI and Issey Miyake embark on fragrant Expedition

Source: ©The Moodie Report - 11/03/15

Beauté Prestige International (BPI) has created a limited-edition trio of scents from designer Issey Miyake, each of which represents a different olfactory Expedition.

The Moodie Report e-Zine Issue 158: Bringing the wow factor to Istanbul

Source: ©The Moodie Report - 11/03/15

INTERNATIONAL. In this issue we speak with iGA Havalimani Isletmesi CEO Mertol Genc about the ambitious plans for retail and other services at New Istanbul Airport.

Dubai Airports launches quirky social media advertising campaign

Source: ©The Moodie Report - 09/03/15

UAE. From Antarctica to the Gulf: a colourful social media campaign showcases the retail, food & beverage and services offer at Dubai International.

DFS launches Spring/Summer 2015 campaign across T Galleria network

Source: ©The Moodie Report - 02/03/15

INTERNATIONAL. DFS has launched its Spring/Summer 2015 campaign using the journeys of three travellers and social media influencers as inspiration.

South African Airways and Tourvest launch new online shop

Source: ©The Moodie Report - 02/03/15

SOUTH AFRICA. South African Airways and concessionaire Tourvest In-flight Retail Services have launched a newly designed Fly SAA Duty Free online shop.

Eye Airports unveils world-first advertising screen at Stansted Airport

Source: ©The Moodie Report - 27/02/15

UK. The 12-metre curved screen is part of an £8 million investment spanning London Gatwick, Manchester, Stansted, Bristol and Newcastle airports.

Humberside Airport parking revenue surges with AeroParker programme

Source: ©The Moodie Report - 27/02/15

UK. In the six months from July 2014 the English airport saw a +12.5% year-on-year increase in parking revenue using AeroParker’s pre-book system.

Tairo International’s third Beauty Advisor Seminar set for September

Source: ©The Moodie Report - 26/02/15

Tairo International’s third Beauty Advisor Seminar will take place from 26-29 September at the Seminole Hard Rock Hotel and Casino in Hollywood, Florida.

Lancôme celebrates anniversary with ‘Ceci n’est pas une rose’

Source: ©The Moodie Report - 24/02/15

On 20 February, as part of its 80th anniversary celebrations, Lancôme unveiled a short film called ‘Ceci n’est pas une rose’.

Michael Edwards launches 31st Edition of Fragrances of the World

Source: ©The Moodie Report - 24/02/15

Fragrance expert Michael Edwards has published the 31st edition of his Fragrances of the World guide, widely regarded as the fragrance industry ‘bible’.

Alipay and Hana Bank launch online payment service for Chinese in Korea

Source: Korean Times; Korean Herald; The Moodie Report - 23/02/15

SOUTH KOREA. Lotte Duty Free is one of the first retailers to allow the growing number of Chinese tourists to South Korea to allow online payments in its stores.

Origins targets Millennial consumers with Original Skin

Source: ©The Moodie Report - 17/02/15

As revealed last week via social media, Origins is set to target Millennials and address their “Quarter-Life Crisis” complexion concerns with Original Skin.

The house of Lancôme prepares to celebrate 80 years of beauty

Source: ©The Moodie Report - 14/02/15

Lancôme has created a series of initiatives, launches and events to celebrate its 80th anniversary, including a short film “Ceci n’est pas une rose”.

Dufry Brazil revamps pre-order website for duty free products

Source: ©The Moodie Report - 13/02/15

BRAZIL. The retailer has added new functions and a modern layout to its website in order to improve purchase numbers and user experience.

m1nd-set survey highlights online opportunities for travel retailers

Source: ©The Moodie Report - 10/02/15

EUROPE. Travel retail research company m1nd-set has called on airports and retailers to be more proactive in reaching travelling consumers online.

DFA rolls out online pre-order service Duty Free Express

Source: ©The Moodie Report - 30/01/15

USA. With Duty Free Express (launched initially at Miami Airport), travellers can order duty free products through DFA up to seven days before they fly.

JR/Duty Free launches MAC online store for Auckland Airport travellers

Source: ©The Moodie Report - 29/01/15

NEW ZEALAND. JR/Duty Free has launched an online shopping portal for MAC Cosmetics within its website for Auckland International Airport travellers.

Coty concludes Instagram teaser campaign for Roberto Cavalli Paradiso

Source: ©The Moodie Report - 15/01/15

Coty has concluded its trio of Instagram teaser videos, to help promote Paradiso, its new feminine fragrance from the house of Roberto Cavalli.

Blackjack Promotions unveils new iCademy online learning tool

Source: ©The Moodie Report - 13/01/15

UK. Blackjack Promotions has unveiled a tailored online learning management tool, iCademy, aimed at training ambassadors with brand-based programmes.