Travel Retail and Duty Free Business Intelligence    Thursday 26 November 2015


Muscat Duty Free and Oman Air joint promotion aims to take passengers ‘Around the World in 45 Ways’

Source: ©The Moodie Report - 24/11/15

OMAN. To mark Oman’s 45th National Day, the retailer and airline have teamed up to give away five free flights every week until January. The promotion makes use of both store and inflight channels, while using social media to run a selfie competition and further engage travellers.

DFS campaign brings joy to children battling life-threatening conditions

Source: ©The Moodie Report - 23/11/15

HONG KONG. Shoppers can like posts on social media to help children's wishes come true or make donations at T Galleria by DFS stores worldwide.

DFW Airport partners with M2mobi for revamped mobile app

Source: ©The Moodie Report - 23/11/15

USA. Airport mobile app specialist M2mobi has redesigned DFW Airport's app to include more user friendly and experience-enhancing features.

Deadline extended for 'The Moodies' social & digital media awards

Source: ©The Moodie Report - 19/11/15

INTERNATIONAL. The deadline for nominations for the airport digital, mobile and social media awards, The Moodies, is now 18 December.

MEADFA releases new app to coincide with annual conference

Source: ©The Moodie Report - 16/11/15

MIDDLE EAST/AFRICA. The new MEADFA app should encourage conference interaction and offers access to delegate lists and events in Jordan.

Ever Rich continues e-commerce expansion with launch of Tmall shop

Source: ©The Moodie Report - 11/11/15

CHINA. Online store is unveiled in time for China’s Double Eleven shopping festival, with Ever Rich exclusives and campaign promotions featuring strongly.

Katy Perry turns on the fireworks at spectacular Dubai Airshow Gala Dinner

Source: ©The Moodie Report - 11/11/15

UAE. The world’s number one recording artist, Katy Perry, last night wowed an audience of over 3,200 at the Dubai Airshow Gala Dinner hosted by Dubai Airports, Dubai Duty Free and Emirates at Atlantis the Palm. Today, Dubai Airports maintained the musical momentum with the historic launch of the musicDXB programme on "the world's biggest stage" - Dubai International.

Heathrow Express the launch partner as FLIO app adds payment system

Source: ©The Moodie Report - 06/11/15

UK. In-app functionality allows users to purchase lounge access and train tickets as FLIO extends service to new areas of the airport experience.

Sydney Airport enhances consumer experience with new digital platform

Source: ©The Moodie Report - 06/11/15

AUSTRALIA. Sydney Airport's new digital content platform includes enhanced Wi-Fi and tailored advertising and entertainment content for travellers.

T2 begets 'Titu' as Mumbai Airport launches pioneering new App

Source: ©The Moodie Report - 04/11/15

INDIA. Titu is the cleverly named mascot for an advanced App that guides passengers through Mumbai's spectacular Chhatrapati Shivaji Airport T2.

Changi's digital revolution gathers place with online arrivals shopping

Source: ©The Moodie Report - 28/10/15

SINGAPORE. “The digital revolution has changed the way many browse, shop and purchase products,” says Senior Vice President, Airside Concessions Ivy Wong.

Travel Food Services captures technology award for Food@Gate app

Source: ©The Moodie Report - 27/10/15

INDIA. Travel Food Services has captured a retail technology award for its innovative Food@Gate app, which takes its dining offer to passengers at the gates.

Drawing inspiration: DFS Hawaii and Ray-Ban partner in graffiti promotion

Source: ©The Moodie Report - 26/10/15

USA (HAWAII). An edgy and innovative graffiti-inspired Ray-Ban activation at T Galleria by DFS, in Waikiki, encourages consumers to help change the world.

Lotte Duty Free starts the next Korean Wave as Tanki’s Family is born

Source: ©The Moodie Report - 18/10/15

SOUTH KOREA. In a global exclusive story, South Korea's biggest travel retailer, Lotte Duty Free, unveils to The Moodie Report the next chapter in the 'Korean Wave', the extraordinary phenomenon that has drawn millions of travellers to the country over the past decade. Martin Moodie meets the 'legend' behind the launch, Lotte Duty Free Marketing Director Bo Joon Kim and gets up close and personal with his latest creation, Tanki's family.

Travel Blue teams up with Fraport for Global Shopping Forum

Source: ©The Moodie Report - 14/10/15

Travel Blue will be partnering with Fraport for this year's Global Shopping Forum which takes place at Frankfurt Airport next month.

‘The Moodies’ are back – the best in airport social & digital media

Source: ©The Moodie Report - 13/10/15

INTERNATIONAL. Nominations are open for ‘The Moodies’ – the airport-specific digital, mobile & social media awards, now in their third year.

Priority Pass unveils new look and extended range of services

Source: ©The Moodie Report - 12/10/15

UK. The independent lounge access programme introduces a new-look website, enhanced smartphone apps and digital membership cards.

MAC Cosmetics makes 'real people' the star of a MACnificent campaign

Source: ©The Moodie Report - 09/10/15

Real people, not supermodels, are the stars of MAC's Fall 2015 MACnificent Me campaign, encouraging everyone to have fun with make-up.

Tourvest extends online duty free services for SAA Voyager members

Source: ©The Moodie Report - 09/10/15

SOUTH AFRICA. Tourvest Inflight Retail Services and South African Airways now allow frequent flyers to burn air miles when buying duty free through the airline website.

Amazon’s e-commerce dominance highlights travel retail challenge

Source: ©The Moodie Report - 07/10/15

USA.Take note travel retail: "If retailers want to slow Amazon's dominance, they must integrate technology that creates frictionless customer experiences."

Dallas Fort Worth International Airport launches new brand identity

Source: ©The Moodie Report - 01/10/15

USA. Dallas Fort Worth International Airport today revealed its new logo and corporate branding, with the tag line ‘Travel. Transformed.’

Dallas Fort Worth focuses on consumer experience with new app

Source: ©The Moodie Report - 21/09/15

USA. Airport app specialists M2mobi develop an app that claims to make navigating the airport – and finding retail outlets – a simple process.

Kids’ digital play centre at Brisbane Airport allows adults to focus on retail

Source: ©The Moodie Report - 18/09/15

AUSTRALIA. Play9 Kids Zone features interactive and free games and challenges, which the company says improves the retail journey for adults.

Significant investment made in digital media displays at Birmingham Airport

Source: ©The Moodie Report - 15/09/15

UK. £200,000 (US$309,000) pumped into premium digital media displays for installation in a variety of locations throughout the passenger terminals.

Jesreen Sidhu takes travel retail marketing role at Mighty Media Group

Source: ©The Moodie Report - 14/09/15

AUSTRALIA. Mighty Media Group has appointed Jesreen Sidhu to the role of Marketing Consultant, APAC , working across travel retail, airports and airline accounts in the region.

Premier Tax Free app connects brands and international shoppers

Source: ©The Moodie Report - 14/09/15

INTERNATIONAL. New app for tablets has been designed to promote “a fashion forward city experience” and features interactive, multilingual content.

Dutch airline lets passengers order duty free from their own devices

Source: ©The Moodie Report - 03/09/15

NETHERLANDS. TUI Group’s ArkeFly is trialling a system which allows passengers to purchase duty free products onboard flights using their own device.

Newly launched Airport Media captures Gatwick digital advertising contract

Source: ©The Moodie Report - 03/09/15

UK. Gatwick Airport creates a digital out-of-home advertising venture with newly created Airport Media, with the partnership set to begin in Q1 2016.

Viking Line aims to 'revolutionise' cruise experience with app launch

Source: ©The Moodie Report - 03/09/15

FINLAND. The new app, with shopping features, "brings cruise travel into the new millennium,” says Viking Line Head of Sales and Marketing Kaj Takolander.

Swatch partners with Zürich Airport for live artwork installation and campaign

Source: ©The Moodie Report - 02/09/15

SWITZERLAND. A Swatch pop-up store has been set up at the airport to run alongside the installation, which gives passengers the chance to create art.

LVMH signs up former Apple Music executive to head digital ‘ecosystem’

Source: ©The Moodie Report - 01/09/15

FRANCE. Ian Rogers was previously Senior Director at Apple following the company's acquisition of Beats Music, where he was CEO.

World Duty Free Group launches ‘Style Goes Live’ campaign across network

Source: ©The Moodie Report - 31/08/15

UK. World Duty Free Group is to host a series of events under its ‘Style Goes Live’ campaign during September, with support from leading brand owners.

Alibaba joins forces with Suning for duty free e-commerce launch in China

Source: ©The Moodie Report - 18/08/15

CHINA. Japan's Laox launches overseas flagship store on Tmall Global, while majority shareholder Suning unveils flagship store on with Alibaba.

FLIO named among the best new Apps listed on the App Store home page

Source: ©The Moodie Report - 14/08/15

UK. New airport App FLIO has been featured on Apple’s App Store home page as one of its 'Best New Apps' following its launch on 4 August.

United Airlines App aids airport navigation with interactive maps

Source: ©The Moodie Report - 13/08/15

USA. Interactive airport maps help passengers to quickly find retail and dining outlets, while additional location technology is being trialled in New York.

T Galleria by DFS takes shoppers on a journey in Winter/Fall campaign

Source: ©The Moodie Report - 12/08/15

INTERNATIONAL. “We’re continually inspired not just by the destination, but by the journey itself,” explains DFS Group Senior Vice President, Creative Branding Direction John Gerhardt.

Lotte Duty Free creates 'Star Avenue' attraction for Silk Road Cultural Festival

Source: ©The Moodie Report - 10/08/15

SOUTH KOREA. The ancient city of Gyeongju gets a contemporary boost as Lotte Duty Free supports the much-anticipated Silk Road Cultural Festival.

Frankfurt Airport App ensures nothing is lost in translation

Source: ©The Moodie Report - 06/08/15

GERMANY. Reading foreign language signs at the airport can be a struggle for some – but not at Frankfurt where a new App is translating them for global travellers.

Flio takes flight: New Global airport App offers instant access to free Wi-Fi and money-saving deals on shopping & dining

Source: ©The Moodie Report - 04/08/15

UK. Underpinned by free, one-click Wi-Fi access, the FLIO App offers comprehensive airport information and exclusive shopping and dining offers.

Beefeater makes music at Gatwick with London Sounds pop-up

Source: ©The Moodie Report - 15/07/15

UK. Beefeater is celebrating its British heritage and the best of the capital’s music with Beefeater London Sounds and a new pop-up at London Gatwick.

Irene Kim joins Estée Lauder as Global Beauty Contributor

Source: ©The Moodie Report - 14/07/15

Social media sensation and Korean TV personality Irene Kim has joined Estée Lauder as Global Beauty Contributor, to create engaging online content.

Amsterdam Airport Schiphol set to pilot test Apple Watch App

Source: ©The Moodie Report - 07/07/15

NETHERLANDS. Amsterdam Airport Schiphol and M2Mobi are conducting a pilot test for the first version of an Apple Watch App for Schiphol Privium members.

Mondelez World Travel Retail opens Americas webinar registration

Source: ©The Moodie Report - 02/07/15

The free webinar, conducted in Spanish, will provide airports and retailers in the Americas with insights to unlock confectionery's potential in travel retail.

TripAdvisor launches airport information and review pages

Source: ©The Moodie Report - 26/06/15

INTERNATIONAL. TripAdvisor's new dedicated airport pages provide information on airport amenities, including duty free, enabling passengers to leave reviews.

World Duty Free wins BT Retail Week customer service award

Source: ©The Moodie Report - 19/06/15

UK. The UK's leading travel retailer pulls off a major customer experience coup at the BT Retail Week Tech and Ecomm 2015 award ceremony in London.

Global first as Clé de Cartier collection debuts with T Galleria by DFS

Source: ©The Moodie Report - 17/06/15

INTERNATIONAL. In a pioneering move, T Galleria by DFS has partnered with Cartier for an exclusive worldwide launch of the Clé de Cartier collection this summer.

LS travel retail reveals further details of Nice Côte d’Azur store offer

Source: ©The Moodie Report - 12/06/15

FRANCE. As previously reported, the retailer will open three fashion stores and two FNAC outlets at the airport. The contracts begin in March 2016.

Estée Lauder revs up Modern Muse with new Le Rouge collection

Source: ©The Moodie Report - 11/06/15

Estée Lauder has extended its Modern Muse fragrance with a new Le Rouge version – and a limited-edition make-up line – which will be available from July.

DFS launches ‘largest beauty promotion programme in the world for travellers'

Source: ©The Moodie Report - 10/06/15

INTERNATIONAL. DFS rolls out its most ambitious beauty promotion yet, with "a multi-brand experience to support travellers’ beauty and skincare needs".

L’Oréal extends Giorgio Armani’s Acqua di Giò with new Profumo

Source: ©The Moodie Report - 09/06/15

L’Oréal has extended its Acqua di Giò portfolio with a new masculine scent called Profumo, and is supporting the entire fragrance franchise in key airport locations.