Travel Retail and Duty Free Business Intelligence    Wednesday 04 May 2016


Metro Melbourne rolls out award-winning campaign to Denver

Source: ©The Moodie Report - 21/01/16

AUSTRALIA/USA. Metro Trains Melbourne has launched its 'Dumb Ways to Die' safety campaign on Denver trains, tapping into the popularity of the video and gaming app.

'A premium location': New Hilton hotel opens at Amsterdam Airport Schiphol

Source: ©The Moodie Report - 17/12/15

NETHERLANDS. Schiphol Real Estate and Hilton Worldwide collaborate to open the largest hotel at Amsterdam Airport Schiphol, with 433 guest rooms.

‘Luggage freedom’: Heathrow appoints AirPortr for baggage delivery service

Source: ©The Moodie Report - 11/12/15

UK. Travel technology company Portr’s on-demand baggage delivery service AirPortr is to launch as an official service at Heathrow from 14 December.

Japan and South Korea buoyed by Chinese tax free shopping spend

Source: ©The Moodie Report - 09/12/15

INTERNATIONAL. Mainland Chinese remained the leading nationality for global tax free shopping spend in October, reports tax refund company Global Blue.

International tourist arrivals climb by +4% in the first half of 2015

Source: ©The Moodie Report - 10/09/15

INTERNATIONAL. International tourist arrivals grew by +4% year-on-year in the first half of 2015 according to the UNWTO World Tourism Barometer.

BHA hails one-stop shop for Chinese visa processing

Source: ©The Moodie Report - 19/06/15

INTERNATIONAL. The British Hospitality Association (BHA) hails creation of pilot programme with Belgium aimed at making it easier for Chinese to visit the UK. announces launch of global concierge service

Source: ©The Moodie Report - 17/02/15

The web-based concierge service aims to help consumers with a variety of tasks, from making travel bookings to paying bills and even finding a job or partner.

Russia currency crisis hits tax free shopping but Chinese spending grows

Source: ©The Moodie Report - 29/01/15

RUSSIA. Russian spend on tax free shopping dropped by -33% in Q4 2014 while Chinese spending continued to grow, says tax refund company Global Blue.

Points and Collinson Latitude join forces in global loyalty market

Source: ©The Moodie Report - 16/01/15

An extended partnership will enable both companies to offer more products and services to loyalty programmes worldwide with a focus on e-commerce shopping.

Ambitious Detail Design plots expansion in airport retail and F&B sector

Source: ©The Moodie Report - 14/01/15

SWITZERLAND. Design and architecture firm Detail Design marks its 15th anniversary and reveals ambitions to grow in the airport retail market.

Zürich Airport to begin construction on The Circle commercial complex

Source: ©The Moodie Report - 08/12/14

SWITZERLAND. The project will go ahead after the airport secured further tenancy agreements for the off-terminal lifestyle and business complex.

Copenhagen Airport tenders for taxi services and management system

Source: ©The Moodie Report - 04/12/14

DENMARK. The three-year concession covers an estimated US$108 million in fares and installation of a taxi management system to avoid congestion.

Tourvest aims to take true destination retailing to the world

Source: ©The Moodie Report - 17/11/14

Neil Austen, the New Business Manager of Tourvest Destination Retail, talks about taking the South African company’s finely honed skill in destination retail to the world.

Luggage-Point opens retail and services outlet at Edinburgh Airport

Source: ©The Moodie Report - 14/11/14

UK. The retailer has opened at Edinburgh Airport’s new terminal extension, offering a range of luggage brands and a wide variety of services.

The Airport Hotel and Vitality Spa open at Hamad International Airport

Source: ©The Moodie Report - 10/11/14

QATAR. The 100-room hotel and state-of-the-art spa are the latest commercial openings at the new Hamad International Airport in Doha.

Chinese and Hong Kong tax free spend in UK surges in September

Source: ©The Moodie Report - 20/10/14

UK. The start of the academic year has provided a boost for retailers as families accompany international students to the UK, according to Global Blue.

Excess Baggage Company launches London Heathrow web portal

Source: ©The Moodie Report - 20/10/14

UK. The retailer and service provider’s new website allows passengers travelling from Heathrow to order products for home delivery or pre-book services.

Areas completes Maryland highway project with Chesapeake plaza opening

Source: ©The Moodie Report - 19/09/14

USA. F&B operator Áreas has opened its second service plaza in Maryland and predicts a U$S1.8 billion turnover for both locations over the 35-year concession.

Comment: Tapping into the non-aeronautical revenue opportunity

Source: ©The Moodie Report - 08/08/14

INTERNATIONAL. In an opinion piece written for The Moodie Report, former senior Fraport Group executive Jan Laufs outlines his views on the major non-aeronautical opportunities for airports.

Excess Baggage extends retail and services offer at London Heathrow

Source: ©The Moodie Report - 28/07/14

UK. The retailer and luggage services provider has opened three new spaces deploying new technology and branding at Heathrow terminals 2 and 3.

Nigerian and Middle Eastern visitors spur UK tax free spend in June

Source: ©The Moodie Report - 14/07/14

UK. Strong growth from several high-spending nationalities drove overall tax free spend in the UK up by +6% in June, according to Global Blue.

Excess Baggage Co makes Spanish debut at Madrid Barajas Airport

Source: ©The Moodie Report - 24/06/14

SPAIN. The retailer and luggage service provider has opened three outlets at the airport under a five-year contract valued at around €8 million in sales.

EDA Australasia appoints John Kerby as new Chief Operating Officer

Source: ©The Moodie Report - 12/06/14

AUSTRALIA. The POS and retail merchandising company has named John Kerby, who hails from the manufacturing sector, as its new Chief Operating Officer.

Novo IVC to unveil new iOS version of SkyPOS software at ARC 2014

Source: ©The Moodie Report - 03/06/14

Novo IVC will be unveiling and demonstrating a new Apple iOS version of its SkyPOS onboard point of sale solution at the Airline Retail Conference 2014.

Middle Eastern shoppers boost UK tax free sales; Russian spend plummets

Source: ©The Moodie Report - 28/05/14

UK. Visitors from Qatar, Kuwait and the UAE grew spend strongly in April, reinforcing their positions in Global Blue's top five global shopper nations.

GuestLogix new image and sub-brands to reflect broader strategy

Source: ©The Moodie Report - 05/03/14

CANADA. The leading provider of inflight retail and payment technology is hoping to extend its services ‘beyond the cabin’ and across the travel experience.

Chinese and Russians lead tax free spending worldwide in 2013

Source: ©The Moodie Report - 04/03/14

INTERNATIONAL. Chinese travellers spent +20% more on tax free shopping year-on-year in 2013, and Russians +13% more, according to tax refund group Global Blue.

Lancôme sparkles with anniversary edition of Absolue L’Extrait

Source: ©The Moodie Report - 17/12/13

Lancôme has celebrated the anniversary of Absolue L’Extrait via a partnership with Baccarat, to create the Absolue L’Extrait Black Crystal Light Edition.

AIG seeks transit hotel partner at Queen Alia International Airport

Source: ©The Moodie Report - 23/10/13

JORDAN.The airport operator is offering a business development opportunity for transit hotel services at Queen Alia International's new terminal complex.

Plaza Premium Lounge celebrates 15 years, sets sights on new hubs

Source: ©The Moodie Report - 28/08/13

HONG KONG. The company is looking to expand into new airports and open more lounges at existing hubs as it targets 50 new locations by 2015.

Excess Baggage extends reach amid airport expansion drive

Source: ©The Moodie Report - 05/08/13

UK. Excess Baggage is seeking to expand its geographical base and its range of services for airports, following its latest big contract award at Heathrow T2.

ARC2013: Industry urged to focus on positivity and potential

Source: ©The Moodie Report - 04/07/13

FRANCE. Dutyfly Solutions CEO Jean-Luc Chassigneux called on the inflight retail sector to work together to tackle its historic challenges.

Dubai to host Airport Food & Beverage (FAB) Conference & Awards

Source: ©The Foodie Report - 02/04/13

INTERNATIONAL.The third annual Airport Food & Beverage (FAB) Conference and Awards will be hosted this year by Dubai Airports at Atlantis, The Palm.

International Currency Exchange wins big Washington airports contract

Source: ©The Moodie Report - 28/03/13

USA. International Currency Exchange to operate foreign exchange services at Ronald Reagan and Washington Dulles under a seven-year deal.

Delhi International Airport launches India’s first ‘Virtual Shopping Wall’

Source: ©The Moodie Report - 30/01/13

INDIA. Delhi International Airport has partnered with HomeShop18, India’s leading virtual retailer, to launch the innovative retail platform.

Live and online now: The Moodie Report Print Edition for January 2013

Source: ©The Moodie Report - 25/01/13

INTERNATIONAL. Welcome to the iPad-compatible version of The Moodie Report Print Edition for January, available in full – editorial and advertising.

Airports Authority of Trinidad and Tobago plans major leasing drive

Source: ©The Moodie Report - 17/01/13

TRINIDAD & TOBAGO. Airports Authority of Trinidad and Tobago (AATT) is poised to launch commercial tenders for a business park close to Piarco Airport.

Excess Baggage Company offers new services at London Stansted

Source: ©The Moodie Report - 11/12/12

UK. Excess Baggage Company has secured a deal to operate nine bag weighing machines and a bag wrapping facility at London Stansted Airport.

Blackjack in promotional drive for London's revamped Waterloo station

Source: ©The Moodie Report - 03/12/12

Blackjack Promotions is helping rail operator Network Rail promote new retailers trading at London's newly revamped Waterloo station.

Florida service plaza reopened after Areas USA upgrade

Source: ©The Foodie Report* - 19/11/12

USA. Areas USA has officially reopened the Pompano Beach Service Plaza after completion of US$16 million upgrade.

Clear Channel extends Norfolk International Airport advertising deal

Source: ©The Moodie Report - 09/11/12

USA. The airport media agency will seek to harness the latest mobile and display technologies under a new five-year contract with the airport.

Australian advertising rival acquires Eye Corp, plans USA and UK sell-off

Source: ©The Moodie Report - 01/11/12

AUSTRALIA. Out-of-home advertising company Eye Corp has been sold to oOh!media, which has announced plans to sell Eye’s operations in the UK and USA. unveils new online sales concept for airlines

Source: ©The Moodie Report - 15/10/12 introduces a new integrated sales concept designed to make inflight shopping more engaging for travellers and more profitable for airlines.

GIS targets airport expansion for passenger lounges and services

Source: ©The Moodie Report - 11/09/12

SPAIN. Gestió i Serveis hopes to persuade more airports its range of passenger services can squeeze revenue from unused terminal space.

Hamilton Airport introduces Chauntry online car park booking

Source: ©The Moodie Report - 20/08/12

NEW ZEALAND. Hamilton is the first regional airport in the country to offer online booking for car parking after introducing Chauntry’s Parkspace system.

Global Exchange wins currency exchange at Silvio Pettirossi Airport

Source: ©The Moodie Report - 05/07/12

PARAGUAY. The foreign exchange company builds its Latin Aerican business with three kiosks at the airport from August.

Airport Authority Hong Kong issues major foreign exchange tender

Source: ©The Moodie Report - 05/06/12

HONG KONG. Airport Authority Hong Kong has issued a major foreign exchange tender covering locations across Hong Kong International Airport.

Lisbon Airport launches innovative e-commerce platform

Source: ©The Moodie Report - 25/05/12

PORTUGAL. ANA – Airports of Portugal has launched a website and e-commerce platform for passengers, offering products and services at

Travel payment services group Global Blue to be sold for €1 billion

Source: ©The Moodie Report - 24/05/12

INTERNATIONAL. Private equity firm Equistone Partners Europe is to sell travel-related payment services company Global Blue for €1 billion.

Dufry delivers strong performance in 2011 despite currency impact

Source: ©The Moodie Report - 13/03/12

INTERNATIONAL. Dufry Group today revealed turnover growth of +16.5% year-on-year (at constant exchange rates) to CHF3 billion (US$3.2 billion) for 2011.