Travel Retail and Duty Free Business Intelligence    Monday 22 December 2014


ACI Europe study reveals trends in social media use at airports

Source: ©The Moodie Report - 19/12/14

EUROPE. ACI Europe has released its Digital Report 2014-2015, which outlines how airports are communicating with their passengers through social media.

MasterCard opens new lounge at Budapest Airport SkyCourt

Source: ©The Moodie Report - 19/12/14

HUNGARY. MasterCard has opened a new lounge for premium MasterCard holders in Hungary, which is nearly +50% larger than the previous one it opened in 2011.

'Remarkable results': UNWTO predicts record international tourism in 2014

Source: ©The Moodie Report - 18/12/14

INTERNATIONAL. The UN World Tourism Organization expects global tourist numbers to reach 1.1 billion after growth of +4.7% to the end of October.

Autogrill expands in Europe with Utrecht Centraal station contract win

Source: ©The Moodie Report - 18/12/14

NETHERLANDS. Autogrill Group has captured a ten-year concession to operate three new food & beverage outlets at Utrecht Centraal railway station.

Beam evokes Parisian age of Extravagance for Courvoisier launch

Source: ©The Moodie Report - 18/12/14

Courvoisier Extravagance joins the brand's existing range of travel retail exclusives and is said to be inspired by the Golden Age of Paris in the late 1800s.

Eye adds digital advertising screens at Newcastle International Airport

Source: ©The Moodie Report - 18/12/14

UK. Eye Airports has installed 70-inch digital screens at the airport, complementing restricted outdoor advertising space across the city.

New group formed as Heathrow sells Aberdeen, Glasgow and Southampton

Source: ©The Moodie Report - 18/12/14

UK. Heathrow Airport Holdings today completed the sale of Aberdeen, Glasgow and Southampton airports; they now make up a new group, AGS Airports Ltd.

SSP opens Starbucks outlet at Bordeaux Mérignac Airport

Source: ©The Moodie Report - 18/12/14

FRANCE. Food & beverage operator SSP has this week opened the first Starbucks outlet in the Bordeaux region, at Bordeaux Mérignac Airport.

Dublin Airport introduces new converter service for unwanted coins

Source: ©The Moodie Report - 17/12/14

IRELAND. Passengers departing from Dublin Airport can now convert unwanted coins into The Loop shopping vouchers thanks to the new Coindrum machine.

Louis Vuitton opens first European airport store at Heathrow T5

Source: ©The Moodie Report - 16/12/14

UK. The striking 301sq m store is the brand's second airport location worldwide and joins an extended luxury line-up at London Heathrow Airport's Terminal 5.

Aéroports de Paris spreads Christmas cheer with festive campaign

Source: ©The Moodie Report - 15/12/14

FRANCE. Aéroports de Paris is celebrating the festive period with a number of themed initiatives, at both Paris Charles de Gaulle and Paris Orly airports.

Gatwick responds to passenger demand with wagamama opening

Source: ©The Moodie Report - 15/12/14

UK. The airport will host the popular Japanese restaurant chain at its North Terminal after demand was highlighted in recent surveys.

International passenger traffic surges ahead in October, reports ACI

Source: ©The Moodie Report - 12/12/14

INTERNATIONAL. Passenger traffic at the world’s airports climbed by +6% year-on-year in October, with international traffic surging by +6.3%, ACI reports.

Kraków Airport tenders commercial space at upgraded international terminal

Source: ©The Moodie Report - 12/12/14

POLAND. Kraków Airport is seeking retail tenants for its newly expanded international terminal this month. The airport is tendering nine airside units and eight airside outlets covering retail categories including duty free. It will tender for other services in January 2015.

UK tax free spend shrinks to November as top spenders maintain growth

Source: ©The Moodie Report - 12/12/14

UK. Shopping spend by international visitors declined by -4% in the first 11 months of the year, based on tax refund calculations by Global Blue.

Aelia-AdP partnership begins retail operations at Zagreb Airport

Source: ©The Moodie Report - 11/12/14

CROATIA. The Société de Distribution Aéroportuaire joint venture between Aelia and Aéroports de Paris has begun travel retail operations at Zagreb Airport.

Heathrow Airport records busiest ever November for passenger traffic

Source: ©The Moodie Report - 11/12/14

UK. London Heathrow has posted its busiest ever November, with 5.47 million passengers travelling through the airport, an increase of +1.1% year-on-year.

Heinemann offers purchase rewards to Etihad loyalty scheme members

Source: ©The Moodie Report - 11/12/14

INTERNATIONAL. Members of Etihad Guest can earn points on purchases at Heinemann Duty Free stores in Europe, Australia, Indonesia and Singapore.

Inflight Service launches Jumpseat, a new airline crew magazine

Source: ©The Moodie Report - 11/12/14

NORDIC REGION. Leading airline retailer and distributor Inflight Service has launched Jumpseat, a new magazine to inform, educate and inspire cabin crew.

Copenhagen Airport targets traffic record despite slow November growth

Source: ©The Moodie Report - 10/12/14

DENMARK. Passenger traffic for the year is set to exceed 25 million after growth of +2.4% in November and +6.7% for the year so far.

Frankfurt Airport posts new record for November passenger traffic

Source: ©The Moodie Report - 10/12/14

GERMANY. Frankfurt Airport handled over 4.4 million passengers in November, up by +2.5% year-on-year and a new all-time record for the month.

Milan Malpensa revamp gathers pace with Piazza del Gusto opening

Source: ©The Moodie Report - 10/12/14

ITALY. SEA Milano continues its restyling of Milan Malpensa Airport’s commercial offer with a new 2,200sq m airside retail and F&B area in Terminal 1.

Upbeat IATA forecasts surge in airline passenger traffic in 2015

Source: ©The Moodie Report - 10/12/14

INTERNATIONAL. The International Air Transport Association says passenger traffic will rise +7% in 2015, aided by lower fuel prices and a better global economy.

Manchester Airports Group reports robust growth in half-year results

Source: ©The Moodie Report - 09/12/14

UK. Manchester Airports Group has reported a solid financial performance for the six months to 30 September, aided by passenger traffic and commercial growth.

Bollinger launches exclusive gift box with World Duty Free Group

Source: ©The Moodie Report - 08/12/14

The gift box features a 75cl bottle of Bollinger Special Cuvée and will be sold exclusively at World Duty Free Group retail outlets at 21 UK airports from this month.

Dublin Airport launches personal shopping service at The Loop

Source: ©The Moodie Report - 08/12/14

IRELAND. ARI Ireland has launched a new personal shopping service for travellers at The Loop stores at Dublin Airport in the run-up to Christmas.

Plaza Premium set to open Arrivals Lounge at Heathrow Terminal 2

Source: ©The Moodie Report - 08/12/14

UK. Airport services company Plaza Premium Lounge Management Limited opens Heathrow’s first independently operated Arrivals Lounge at T2 this week.

Zürich Airport to begin construction on The Circle commercial complex

Source: ©The Moodie Report - 08/12/14

SWITZERLAND. The project will go ahead after the airport secured further tenancy agreements for the off-terminal lifestyle and business complex.

Capi kicks off promotional campaign for YotaPhone 2 at Schiphol Airport

Source: ©The Moodie Report - 07/12/14

Promotional activities for YotaPhone 2 - hailed as the world’s first smartphone with two faces - began on 3 December and will continue across Europe and South Africa.

Capi and Philips go Dutch in limited edition shaver launch at Schiphol

Source: ©The Moodie Report - 05/12/14

Capi and Philips have teamed up to create the limited edition Holland Heritage shaver, aimed at airport travellers, and presented in Delft blue print gift packaging.

Frank O’Connell: Research and impact studies among World Council priorities

Source: ©The Moodie Report - 05/12/14

INTERNATIONAL. Developing a body of research and compiling a study on travel retail's economic impact are early priorities for the Duty Free World Council.

Pandora recognises retail sales staff for excellence customer service

Source: ©The Moodie Report - 05/12/14

In a first for travel retail, Pandora’s sales team at Cyprus Airports Duty Free has achieved a perfect score for the brand’s 2014 mystery shopping programme.

Alpha LSG’s OMG! Awards honour Thomson Airways cabin crew

Source: ©The Moodie Report - 04/12/14

UK. A major awards event closes a two-day conference for Thomson Airways' cabin crew and management, organised by the carrier's partner Alpha LSG.

Copenhagen Airport tenders for taxi services and management system

Source: ©The Moodie Report - 04/12/14

DENMARK. The three-year concession covers an estimated US$108 million in fares and installation of a taxi management system to avoid congestion.

Investment in the spotlight at Airport Economics & Finance conference

Source: ©The Moodie Report - 04/12/14

UK. The seventh annual conference and exhibition is supported by the World Bank and will be held at the Lancaster London Hotel on 25-27 February 2015.

Autogrill extends Frankfurt Airport presence with ten-year deal

Source: ©The Moodie Report - 03/12/14

GERMANY. Autogrill has struck a vital new food & beverage deal at Frankfurt Airport, extending its concession for ten more years, with new units planned.

ISPY2015 announces shortlist for Airline of the Year award

Source: ©The Moodie Report - 03/12/14

UK. Air Aisa X, Aer Lingus, Hong Kong Airlines, and Wizz Air have been revealed as the finalists for the coveted ISPY2015 Airline of the Year award.

Nice Airport calls for tenders for fashion and hi-tech products

Source: ©The Moodie Report - 03/12/14

FRANCE. Nice tender process continues apace; the airport authority issues the duty free tender documents, and calls for tenders for fashion and hi-tech products.

Villars celebrates Christmas at Geneva with 12kg chocolate giveaway

Source: ©The Moodie Report - 03/12/14

The Swiss chocolatier has launched a Christmas promotion at Geneva Airport offering passengers the opportunity to win a year’s supply of Villars chocolate.

CPI completes concession planning project for Keflavik International

Source: ©The Moodie Report - 02/12/14

ICELAND. Concession planning specialist CPI has completed a project to plan the new commercial spaces and help select concessionaires at Keflavik International.

YSL Beauté partners with Google Glass for airport make-over event

Source: ©The Moodie Report - 02/12/14

Yves Saint Laurent Beauté embarks on new digital drive via two-week Google Glass initiative at Paris Charles de Gaulle Terminal 2 S3.

Áreas extends offer at A Coruña Airport with Divers and La Pausa outlets

Source: ©The Moodie Report - 01/12/14

SPAIN. The operator has invested €831,000 in a Divers food-to-go, news and gifts outlet and a La Pausa landside restaurant at the Spanish airport.

EU airports lead European passenger traffic growth in October

Source: ©The Moodie Report - 01/12/14

EUROPE. Passenger traffic at Europe’s airports climbed by +5.5% year-on-year in October, with EU airport growth oustripping increases at non-EU airports.

Gatwick Airport to add 30,000sq ft of retail in North Terminal amid expansion

Source: ©The Moodie Report - 01/12/14

UK. Gatwick Airport will 30,000sq ft of extra retail space in the North Terminal, and open a new World Duty Free store in 2017, as part of a £1 billion investment.

Luxembourg Airport to tender duty free and food & beverage contracts

Source: ©The Moodie Report - 01/12/14

LUXEMBOURG. Luxembourg Airport is seeking partners to operate duty free and speciality retail, plus food & beverage, as it plans a new wave of expansion. The retail and F&B concessions will be tendered separately in a series of packages. A pre-qualification process has just begun, with a deadline for submissions of 9 January.

Fraport consortium wins bid to manage regional airports in Greece

Source: ©The Moodie Report - 28/11/14

GREECE. Fraport and partner Slentel will manage 14 regional airports at mainly holiday destinations under a concession lasting up to 50 years.

Seva Group enters into new direct relationship with Diageo in Balkans

Source: ©The Moodie Report - 28/11/14

The distributor will supply Diageo's duty free portfolio in the Balkans as well as working with the leading liquor supplier to develop new opportunities in the region.

SSP smashes fundraising target for Cancer Research at Belfast Airport

Source: ©The Moodie Report - 28/11/14

IRELAND.The food & beverage operator's Belfast team has raised more than £10,000 for Cancer Research throughout the year through a range of activities.

Zürich Airport opens airside stores to non-passengers for Christmas

Source: ©The Moodie Report - 28/11/14

SWITZERLAND. In what may be a world first, Zürich Airport is opening its Airside Center to non-travellers in the lead-up to the Christmas festive period.

Chloé fragrance sales rise thanks to Coty hot air balloon event

Source: ©The Moodie Report - 27/11/14

Coty has created an eye-catching balloon animation, to support its Chloé fragrance portfolio. It follows on from the brand’s ferris wheel and snow globe events.