Travel Retail and Duty Free Business Intelligence    Wednesday 01 October 2014


Belardini, Boyer, Crotti, Piovesana in, Rendek out as Dufry seeks to avoid disruption in Nuance integration

Source: ©The Moodie Report - 01/10/14

INTERNATIONAL. It's all about avoiding business disruption says Dufry as it unveils its stage one organisation model for the integration of Nuance. Prominent roles for Alessandra Piovesana, Andrea Belardini, Nicolas Girotto, Andreas Schneiter, Elisa Crotti, Salvatore Aricó and Philippe Boyer but Nuance's North American boss Richard Rendek is to leave the company.

Global Blue anticipates tax free sales surge as Chinese Golden Week begins

Source: ©The Moodie Report - 01/10/14

UK. Tax refund company Global Blue recorded a +35% year-on-year increase in tax free spend from Chinese travellers in the UK during the holiday in 2013.

Edinburgh Airport to boost customer service with Google Glass trial

Source: ©The Moodie Report - 30/09/14

UK. The airport has become the first in Scotland to trial the optical headset technology, arming customer service agents with instant information.

London Gatwick aims for global award with two-runway airport design

Source: ©The Moodie Report - 30/09/14

UK. Plans for the airport’s new design should a second runway be approved have been shortlisted for a prize at the World Architecture Festival.

Masi Agricola celebrates half century for Campofiorin wine

Source: ©The Moodie Report - 30/09/14

Fifty years ago Masi created the Super Venetian Campofiorin, claimed to be the world’s best-selling premium wine without controlled designation of origin status.

'The best in the UK': WDF store wins Stansted Airport plaudits

Source: ©The Moodie Report - 29/09/14

UK. “Our best execution ever.” "A massive milestone." “Our most commercial layout ever.” “The biggest and the best.” WDF Group opens a breakthrough, walk-through store at Stansted.

Asian duty free liquor volumes tumble in 2013, reports The IWSR

Source: ©The Moodie Report - 29/09/14

The region lost volume as well as market share during a turbulent year in which sales decreased by -4.4%; the first time sales in any region have declined since 2009.

Duty Free World Council database and study to aid lobbying efforts

Source: ©The Moodie Report - 29/09/14

INTERNATIONAL. The organisation has commissioned consultants to build an industry database and conduct the first in a series of economic impact studies.

London Stansted unveils first phase of multimillion pound commercial revamp

Source: ©The Moodie Report - 29/09/14

UK. Earlier today London Stansted Airport officially revealed the first stage of its £80 million International Departure Lounge transformation.

SSP upgrades food & beverage and conference centre at Helsinki Airport

Source: ©The Moodie Report - 29/09/14

FINLAND. The food & beverage operator has refurbished and added services as the country’s biggest airport embarks on a seven-year plan to enhance facilities.

The Nuance Group opens Boss Traveller shop at Zürich Airport

Source: ©The Moodie Report - 29/09/14

The refurbished store features Hugo Boss’s latest retail design concept and is the second Boss outlet opened by Nuance this year, after a shop at Mumbai Airport.

Paris airport stores receive China outbound tourism quality certification

Source: ©The Moodie Report - 26/09/14

FRANCE. Société de Distribution Aéroportuaire is the first European operator to receive the China Outbound Tourism Quality Service Supplier certification.

Capi tells a story with new interactive Connectivity Table at Schiphol Airport

Source: ©The Moodie Report - 25/09/14

The newly installed tablet table at Capi’s flagship Schiphol store “acts as a storyteller”, explaining the features and relationships between products on display.

European Court of Justice rules against airline charges for hand baggage

Source: ©The Moodie Report - 25/09/14

The ruling provides a boost to the ETRC's Air Passenger Rights Campaign which advocates the right of passengers to carry airport shopping on-board free of charge.

DutyFly Solutions partnership captures Air Tahiti Nui inflight concession

Source: ©The Moodie Report - 24/09/14

PACIFIC REGION. DutyFly Solutions and partner Imporlux have captured the inflight concession for French Polynesian airline Air Tahiti Nui, effective 1 October.

Frankfurt Airport hosts four-week long Oktoberfest campaign

Source: ©The Moodie Report - 24/09/14

GERMANY. Frankfurt Airport is celebrating the annual Oktoberfest beer festival with its own four-week campaign, in partnership with key tenants.

Hermès Parfums showcases portfolio with pop-up shop at Schiphol Airport

Source: ©The Moodie Report - 24/09/14

Hermès Parfums has installed a pop-up shop at Amsterdam Schiphol Airport, in partnership with Kappé and Schiphol Media, from 1-30 September.

M&S Simply Food to arrive at Edinburgh Airport terminal extension in October

Source: ©The Moodie Report - 24/09/14

UK. The store, operated in partnership with SSP, will be the first to open in Edinburgh’s new terminal extension and will serve arriving domestic passengers.

World Duty Free Group launches elegant store at Heathrow's Queen's Terminal

Source: ©The Moodie Report; The Moodie Report Breaking News Alert - 24/09/14

UK. World Duty Free Group has formally opened its new tax and duty free store at London Heathrow’s new Terminal 2, dubbed ‘The Queen’s Terminal’. MULTIMEDIA REPORT.

Nice Côte d’Azur Airport tests Google Indoor Maps technology

Source: ©The Moodie Report - 23/09/14

FRANCE. Nice Côte d’Azur Airport has signed a partnership agreement with leading internet search engine Google, to test the latter’s Indoor Maps technology.

Grow non-aeronautical revenues to survive, urges TAV Airports President

Source: ©The Moodie Report - 22/09/14

USA. TAV Airports President and CEO Sani Sener has argued that non-aeronautical revenues must be increased as airports face declining aviation income.

Keflavik Airport aims for commercial boost through CA+ solution

Source: ©The Moodie Report - 22/09/14

ICELAND. Keflavik International Airport has selected the Concessionaire Analyzer+ (CA+) solution to help boost its non-aeronautical revenues.

Mellow yellow: L’Occitane brings the south of France to Norway

Source: ©The Moodie Report - 22/09/14

L’Occitane’s yellow well-being truck is bringing a touch of Provence to Oslo Gardermoen Airport this September, in partnership with Gebr Heinemann.

LS travel retail Roma adds Montblanc and Pandora boutiques at Fiumicino

Source: ©The Moodie Report - 19/09/14

ITALY. The retailer has added two stores at Rome Fiumicino Airport Terminal 1, opening a concept store for Pandora and marking Montblanc's return to the airport.

Birmingham Airport ties up with LS travel retail for new stores

Source: ©The Moodie Report - 18/09/14

UK. LS travel retail has opened Hugo Boss, The Watch Collection, Eye Love, The Fashion Place and Discover England stores at Birmingham Airport.

European Court rejects Mastercard's final appeal over credit card fees

Source: ©The Moodie Report - 18/09/14

EUROPE. The Travel Retail Fair Payment Alliance has claimed the decision as a ground breaking success in its fight for fairer transaction fees for the business.

Finavia opts to retain single terminal amid Helsinki Airport expansion

Source: ©The Moodie Report - 18/09/14

FINLAND. The airport will extend under one roof rather than build a new terminal as it follows its plan to accommodate 20 million passengers by 2020.

Heathrow celebrates food-to-go milestone with London parks pod

Source: ©The Moodie Report - 17/09/14

UK. London Heathrow is bringing the city’s parks to the airport as it celebrates 100% participation by tenants in its food-to-go policy.

SSP reopens iconic Le Train Bleu restaurant in Paris Gare de Lyon

Source: ©The Moodie Report - 17/09/14

FRANCE. The railway station restaurant has introduced a new logo and new menu after reopening following a major €4 million-plus restoration programme.

Amsterdam Schiphol begins major Departure Lounge 2 expansion

Source: ©The Moodie Report - 15/09/14

NETHERLANDS. Amsterdam Airport Schiphol is to add space and commercial concepts as part of a lounge renovation to be finished next year.

DFS Group announces ground-breaking move into Europe in historic Venice

Source: ©The Moodie Report - 15/09/14

ITALY. DFS Group outlines an ambitious vision for the company’s entry into Europe at the historic Fondaco dei Tedeschi building in Venice.

Dubai Duty Free prepares for thrilling weekend of races at Newbury

Source: ©The Moodie Report - 15/09/14

UK. The Dubai Duty Free Mill Reef Stakes will be a highlight as the retailer offers its traditional hospitality to visitors throughout the weekend.

TAV extends Istanbul footprint with stake in Sabiha Gökçen Airport

Source: ©The Moodie Report - 15/09/14

TURKEY. TAV Airports has acquired Limak's stake in the city's second airport and becomes a partner with Malaysia Airports Holdings.

Gatwick Airport posts record month for passenger traffic in August

Source: ©The Moodie Report - 12/09/14

UK. Almost 4.4 million passengers flew through London Gatwick Airport in August (+8.2% year-on-year), making it the busiest month in Gatwick’s history.

Bristol Airport tenders retail opportunities amid terminal expansion

Source: ©The Moodie Report - 11/09/14

UK. The airport is seeking retailers across several speciality categories to occupy space created by a recently approved terminal extension.

Heathrow Airport passes seven million passenger milestone in August

Source: ©The Moodie Report - 11/09/14

UK. London Heathrow Airport handled more than seven million passengers in a single month for the first time in August, buoyed by strong emerging markets traffic.

Inflight Sales Group and Gate Retail Onboard forge alliance

Source: ©The Moodie Report - 11/09/14

INTERNATIONAL. "We believe this partnership could change the landscape of inflight retail," says Inflight Sales Group Managing Director Tony Detter.

The lever of loyalty: Tapping into airport retail’s missed opportunities

Source: ©The Moodie Report - 11/09/14

INTERNATIONAL. Loyalty marketing specialist ICLP outlines how airports should work to better understand travellers, and ensure more of them shop.

ISG names Karen Durban-Villeval as Director for Europe and Africa

Source: ©The Moodie Report - 10/09/14

HONG KONG. Inflight Sales Group (Hong Kong) has named Karen Durban-Villeval to its senior leadership team as Director for Europe and Africa.

Travel Retail Futures partners with Schiphol Airport to drive traveller spend

Source: ©The Moodie Report - 10/09/14

NETHERLANDS. Newly created Travel Retail Futures has pioneered an initiative to build average transaction value at Schiphol Airport, and is now rolling out its services.

Zürich Airport unveils spectacular US$1.1 billion 'The Circle’

Source: ©The Moodie Report - 10/09/14

SWITZERLAND. Zürich Airport has unveiled the plans for its spectacularly ambitious commercial project, ‘The Circle’, which is set to open in 2018.

Budapest Airport hosts spectacular aviation industry charity race

Source: ©The Moodie Report - 09/09/14

HUNGARY. Budapest Airport closed a runway last weekend to host the air transport industry’s annual charity race in aid of children’s cancer charities.

Ferrero drives footfall at Schiphol Airport with Nutella World launch

Source: ©The Moodie Report - 09/09/14

Ferrero Travel Market has hailed the success for the recent launch of its Nutella World promotional campaign in partnership with Schiphol Airport Retail this summer.

John Varvatos celebrates London store opening with official launch party

Source: ©The Moodie Report - 09/09/14

The Moodie Report attended the official launch party of the first John Varvatos European flagship store, which saw the world of fashion and music come together.

Masi Agricola launches new wine initiative with Nuance

Source: ©The Moodie Report - 09/09/14

The Italian winemaker, supported by Fiat, has teamed up with Nuance Zürich in a joint initiative that invites passengers to taste and buy its wines.

Áreas opens newly renovated Pepito Grillo at Madrid-Barajas Airport

Source: ©The Moodie Report - 08/09/14

SPAIN. Designed by Spanish firm Sandra Tarruella, the newly opened 640sq m restaurant offers a bar and a show cooking area for sampling char-grilled products.

Fraport consortium wins rights to acquire and operate Ljubljana Airport

Source: ©The Moodie Report - 08/09/14

GERMANY/SLOVENIA. Fraport Group, in partnership with a local consortium, has reached agreement to purchase and operate Ljubljana Airport.

Heinemann Duty Free marks Oktoberfest at Frankfurt and Hamburg airports

Source: ©The Moodie Report - 08/09/14

GERMANY. Heinemann Duty Free is marking the start of the Oktoberfest with campaigns at its Frankfurt and Hamburg airport stores over the next two months.

Passenger traffic at Europe’s airports shows solid growth in July

Source: ©The Moodie Report - 08/09/14

EUROPE. Passenger traffic at Europe’s airports grew by +4.6% year-on-year in July, ACI Europe has reported. Non-EU airports surged ahead by +6.3%.

Vinexpo announces appointment of Mathieu Vanhalst as Sales Director

Source: ©The Moodie Report - 08/09/14

Mathieu Vanhalst joins Vinexpo armed with seven years of experience in TFWA, which will help drive Vinexpo’s sales development in France and internationally.